Anyone have issues with invoices not printing correctly?

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compunerdy
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Anyone have issues with invoices not printing correctly?

Post by compunerdy » Mon Apr 21, 2014 11:43 am

Lately I have had some invoices print with items missing. It seems to be at the page breaks and has only happened a few times. It will print the full first page but then only print the bottom "totals" area on the second page and not print whatever was between the two. I do have custom invoice pages but have been using the same code for years. The real strange thing is on the last one somehow it had the billto address in the shipto location. When I go to reprint the order it prints normal.. very strange.

Edit.. just verified that it only happens when printing multiple orders at once and only with firefox. Seems to be a table issue or something. Switching to IE is the easy fix for now I guess.

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Katie
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Re: Anyone have issues with invoices not printing correctly?

Post by Katie » Sun Apr 27, 2014 2:18 pm

Thanks for update. Unfortunately, the browsers keep getting updated and this sometimes leads to problems in the older software versions. I'm glad that switching to IE allowed you to work-around the issue.
Thank you for choosing AbleCommerce!

http://help.ablecommerce.com - product support
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compunerdy
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Re: Anyone have issues with invoices not printing correctly?

Post by compunerdy » Sun Apr 27, 2014 4:55 pm

Yes..except IE prints a lot of blank pages.. I will worry about it if I still have issues after switching to gold.

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