Failed login attempts never show count

[NC Software]

I don't know if this problem continues into GOLD so I'll post it here. But when an account is locked out due to too many failed login attempts the admin has no indication of the actual reason it was locked out as the failed login attemps always shows a hyphen. Please ensure in GOLD that the counter actually shows the number of failed login attempts and this is NOT cleared until the password is reset or the account is removed from disabled state. Also put in a text, if possible, as to why AC disabled this account.

[Katie]

But when an account is locked out due to too many failed login attempts the admin has no indication of the actual reason it was locked out as the failed login attemps always shows a hyphen.

What page are you referring to? The audit log?

[NC Software]

Viewing the user: .../Admin/People/Users/EditUser.aspx?UserId=

All of those "right side" fields need to be tested, I'm not sure what works and what doesn't and I'm not confident they area such as:

Last Active: -
Failed Logins: 0
Last Lockout: -

[Katie]

I believe it is working in version 7 and Gold.

The Last Active is registering for both. It is the date/time the user successfully logged in.

Failed Logins is a counter of the unsuccessful login attempts. Once the account is logged in or locked out, this will reset. We have to track the number of attempts for the password policy.

Last Lockout is working for both versions.

If you are trying to report a bug, then please provide the exact steps to reproduce the issue. I was testing with Super User accounts, and it all looks to be working perfectly.

Thanks
Katie

[NC Software]

Please don't clear when locked out so I can see why it's locked out. Clear on login.

[Katie]

It may not be possible since we use the counter to decide if the user can or can't login. After the account is locked out, then the counter is reset while the lockout period passes. Once that time passes, then the user can try to login again.