PayPal Express - No Order Confirmation Emails
- efficiondave
- Commander (CMDR)
- Posts: 151
- Joined: Tue Dec 02, 2008 10:20 am
- Location: St. Louis Missouri
- Contact:
PayPal Express - No Order Confirmation Emails
When users use PayPal Express to pay, they are not getting an Order Confirmation email. Is there a reason for this? Is there a fix?
David O'Leary
http://www.EfficionConsulting.com
http://www.EfficionConsulting.com
- efficiondave
- Commander (CMDR)
- Posts: 151
- Joined: Tue Dec 02, 2008 10:20 am
- Location: St. Louis Missouri
- Contact:
Re: PayPal Express - No Order Confirmation Emails
Anyone?
David O'Leary
http://www.EfficionConsulting.com
http://www.EfficionConsulting.com
- efficiondave
- Commander (CMDR)
- Posts: 151
- Joined: Tue Dec 02, 2008 10:20 am
- Location: St. Louis Missouri
- Contact:
Re: PayPal Express - No Order Confirmation Emails
Is this a known issue or does it work properly for standard installs? Is this something I have access to the code for? I'm at a loss for how I can fix this without buying the CommerceBuilder source.
David O'Leary
http://www.EfficionConsulting.com
http://www.EfficionConsulting.com
Re: PayPal Express - No Order Confirmation Emails
I've not seen any other customer indicate that emails are not working. With PP Express, the checkout completes at Paypal's site, so I don't know that we would send an email if the event isn't triggered by AC receipt page. I'm sorry, but I'm just not sure. It's been a long time since I've tested Paypal with AC7.
For certain, make sure that your Order Notification template is set to send on Order Placed (not Order Paid).
Wish I could be of more help. I just don't have any test installs of AC7 that I can access.
For certain, make sure that your Order Notification template is set to send on Order Placed (not Order Paid).
Wish I could be of more help. I just don't have any test installs of AC7 that I can access.
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