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International shipping
Posted: Thu Nov 15, 2007 10:34 am
by freedom1029
I would like to know how you guys deal with international shipping as far as shipping price is concern. I am located in Canada and uses USP and FedEx real-time but these only seem to work for US and Canadian addreses. So how should I process for international?
Thanks in advance,
Eric
Posted: Wed Dec 19, 2007 12:20 pm
by Logan Rhodehamel
Can you give me an example of a destination address that is not working? Like from Canada to UK? I will test this now but more detail might help me.
Posted: Wed Dec 19, 2007 12:39 pm
by freedom1029
Hi Logan,
thanks for taking the time to investigate the problem. It seems to be inconsistent for the moment but here is a screen shoot taken by one of my client located in Canada mentionning that there was no shipping method available.
http://www.clemex.com/bug/clemex_store_shipping.jpg
Yes I know I mentionned previously that it was'nt working for international shipping but the problem seems to occur for canadian as well.
Logan one weird thing was that if I use the shipping estimate tool with that same address then an amount is show for UPS standard.
If you need our strore address here it is:
http://www.clemex.com/store/Default.aspx
Thanks,
Eric