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Unable to modify BilltoEmail

Posted: Tue Nov 27, 2007 6:09 am
by AbleMods
If a customer enters an incorrect email during the purchase process, it must be edited. I cannot find a way to do it.

In order summary you can pull up the customer profile and change the user record, but that doesn't change the billtoemail on the order itself.

Is there somewhere else this can be done?

Posted: Wed Nov 28, 2007 10:24 pm
by AbleMods
Any answer for this one yet?

Posted: Thu Nov 29, 2007 5:31 pm
by FredM
This worked for me. I went to the profile, changed the email address and went back to the order. It showed up as the modified email address in the bill to area. Are you able to reproduce this every time?

Posted: Thu Nov 29, 2007 7:52 pm
by AbleMods
That's because the order summary screen is showing you the email address from the user profile, not the order record.

Look in your ac_Orders table at the BilltoEmail field. It'll still be set to the original email address.

I've tested it several times.

The edit addresses section on the order summary needs a field added for the BilltoEmail so it can be modified post-order, or modifying the user record email address should global search-and-replace all orders for that user.

Posted: Fri Nov 30, 2007 10:41 am
by Shopping Cart Admin
Hello Joe,

I've added this as a feature enhancement.