Captcha not showing up on admin page

jrobgood · Post by **jrobgood** » Wed Dec 05, 2007 1:08 am

Hey, just got the package installed on our server, and when I try to go into the admin page, the captcha image isn't loading correctly, just giving me the red 'X', preventing me from logging in. Is there something I missed during the install to get this up and going?
I'm using ac7_b8272, and am excited to get in there and get things rolling.

Thanks a bunch!

AbleMods · Post by **AbleMods** » Wed Dec 05, 2007 5:04 am

Welcome to the forums! You'll find tons of great information here. Don't be afraid to ask if something doesn't work right for you - Able does a great job responding to questions and issues.

CAPTCHA has worked for me from day one of my install. I suspect a permissions problem on your folders.

Check your site folder permissions to ensure you have given the ASP.Net user (Windows XP) or Network Service (Win2k, Win2k3) account full rights to it and everything below. It's very important to check the subfolders to ensure the permissions are drilling down into the folder tree correctly.

jrobgood · Post by **jrobgood** » Wed Dec 05, 2007 1:52 pm

So I've checked subfolders and the full privs for NETWORK SERVICE are propagating correctly.

Any other ideas?

-Rob.

jrobgood · Post by **jrobgood** » Thu Dec 06, 2007 3:49 am

OK, I fixed my problem here. Seems that Captcha was an .ashx file, and I had not remapped that mime type to .NET 2.0 in IIS.

-Rob.

AbleMods · Post by **AbleMods** » Thu Dec 06, 2007 7:57 am

I didn't have to do any remappings on my install for that to work. Did you re-use an existing IIS site for your install?

Good thing you found it though, there are other .ashx actions that the site requires for payment processing, etc.

jrobgood · Post by **jrobgood** » Thu Dec 06, 2007 9:00 am

Nope, this is a fresh Win2k3 installation. I cannot figure out how to remove the .NET 1.1 framework from the system and thus I have to manually remap the extensions to the 2.x ISAPI dlls.

AbleMods · Post by **AbleMods** » Thu Dec 06, 2007 9:24 am

Very odd.

Mine was a fresh Install W2k3 R2. I didn't have to remove 1.1. Just built a new site and set the asp flavor to 2.0 in IIS.

You sure your 2.0 registered and installed correctly?

jrobgood · Post by **jrobgood** » Thu Dec 06, 2007 9:28 am

Yeah it's weird... I don't have the tab in the IIS MMC to select which flavor of .NET framework I want to use.

AbleMods · Post by **AbleMods** » Thu Dec 06, 2007 4:48 pm

You don't have an ASP.NET tab in the properties of your IIS site?

That's a real problem. Better get that fixed before you commit the server to a production environment.

Check your Control, Add/Remove Programs, Add/Remove Windows Components. Under Application Server you will see both IIS and ASP.Net checkboxes. Both should be checked.

If not, remove IIS, reinstall IIS and then install ASP.NET from there. Then rerun a Windows Update, reboot twice (seriously) and then set your site up.

Then check and see if the tab is there, and if it allows the drop down for the version choice of asp 1.1 or asp 2.0