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Paypal..how to set up?

Posted: Sun Dec 30, 2007 8:24 pm
by compunerdy
There are a ton of options in paypal. Assuming I am using paypalpro.

Under profile>website payment preferences

Auto Return for Website Payments
On or off?
if on what url?

Payment Data Transfer (optional)
On or off?

--------

Under Profile>instant payment notification preferences

I am pretty sure this is supposed to be on and set to http://website/ProcessPayPal.ashx

Posted: Sun Dec 30, 2007 8:48 pm
by compunerdy
Well if you have auto return off you get a page on paypal that says the payment went through and then there is a button to click to returnn to the store which tries to access https://www.website.com/Members/ViewOrd ... erId=11025

I dont have a file called ViewOrder.aspx so it just pops up a error page.


EDIT: I searched and found the fix for this in a previous post.

Posted: Sun Dec 30, 2007 9:04 pm
by compunerdy
Ok..so I ran through the paypal payment and it worked fine but I get one unprocessed payment and one processed payment listed under payments for the order. Is this correct? or a bug?

Paypal express does not seem to work correctly. Is there no way to have paypal but not paypal express?

Posted: Mon Dec 31, 2007 7:00 am
by AbleMods
Are you trying to offer customers the ability to pay using a CC with PayPal as the processor, or have customers pay with a PayPal account?

Posted: Mon Dec 31, 2007 10:21 am
by compunerdy
Both

Posted: Mon Dec 31, 2007 11:15 am
by AbleMods
Ok.

Which payment gateways did you choose in AC7?

Posted: Mon Dec 31, 2007 11:36 am
by compunerdy
Gateway
Paypal

Methods
visa/MC/AM/Disc linked to paypal gateway
paypal
Mail in payment

I dont think I am having any issue with how to set up the store as much as what to set in paypal and how paypal was setup in AC7. Of course this might all be fixed with RC2 anyways. I dont know why there is not an option to turn off the paypal express logo though.

Posted: Mon Dec 31, 2007 11:44 am
by AbleMods
Being only a few days from the proposed release of RC2, I'd wait. There were several issues within PayPal processing that were supposed to be resolved.

That's why I've stopped posting bugs - I want to see what's fixed in RC2.

Posted: Tue Jan 01, 2008 9:58 am
by compunerdy
Well I couldnt wait to go live. Here is what happened with the 3 orders I got this morning so far.

order 1
paid via normal paypal
order marked as paid
only issue is that it shows the 2 payments from paypal under payments
one unporcessed and one processed

order 2
marked as capture failed
tried to pay via cc and it failed (this is all it shows in AC7)
recieved paypal payment which lists as a express checkout (customer must have switched when the card didnt go through?) No copy of this payment in AC7 anywhere.

order 3
marked as unprocessed
looks like they paid via normal paypal but I had to mark the payment as recieved?? It only authorized and didnt capture for some reason.

So in all I got 3 different scenarios on AC7 and 3 different looking but completed payment in paypal.

Posted: Tue Jan 01, 2008 10:06 am
by AbleMods
Well you can configure the system to authorize or capture, sounds like you're got it set to authorize. You do the capture part in Able (didn't work right for me) or capture in the PayPal merchant screen.

The others are known issues.

You'll also find the BilltoEmail field isn't getting populated in your ac_Orders table for certain paypal-processed orders.

Don't do a partial refund - it'll refund the whole amount regardless of the amount you enter.

Oh and some times the payment will come through but you'll only know it because of the PayPal email. AC7 never sees the IPN notification, so the order just sits there as "pending".

Welcome to my last 45 days. That's why I said you should wait.

Posted: Tue Jan 01, 2008 10:26 am
by compunerdy
SolunarServices wrote:Well you can configure the system to authorize or capture, sounds like you're got it set to authorize. You do the capture part in Able (didn't work right for me) or capture in the PayPal merchant screen.
The only place I have seen this is under the paypal gateway and I set it to sales and not authorize.
You'll also find the BilltoEmail field isn't getting populated in your ac_Orders table for certain paypal-processed orders.
Yup..only 1 of the 3 has that field populated.
That's why I said you should wait.
I would have if I could have. Its either deal with these issues or make no money..I can deal 8) I also had to tell everyone they would have to re-register as for some reason I am the only person who cant get the data client to log into my store.

Posted: Tue Jan 01, 2008 12:48 pm
by AbleMods
The data client wouldn't have imported your passwords anyways, so having them re-register would still have been required.

I had to write my own user import because I couldn't wait either.

Posted: Wed Jan 02, 2008 3:09 pm
by Logan Rhodehamel
Just acknowledging this thread. We have to either provide you guys the updated PayPal integration or make the RC2 go.

Posted: Wed Jan 02, 2008 5:24 pm
by compunerdy
Yes please. The double payments showing up from credit cards processed through paypal gateway is making my customers freak out.

Posted: Sun Jan 13, 2008 9:41 pm
by DonAshby
Hi

Is there any update on RC2 for Pay Pal? and Google Checkout?

We are patiently hoping that this will fix our problems with the Checkout not working for either.

Don :?:

Posted: Sun Jan 13, 2008 10:08 pm
by AbleMods
I hear ya. Every Friday and every Monday I get my hopes up.

It's getting old explaining to customers they haven't been double-charged.

Posted: Mon Jan 14, 2008 2:54 pm
by Logan Rhodehamel
The RC2 was made available today.

Posted: Thu Jan 24, 2008 9:26 am
by compunerdy
If at all possible can we get the double charge fix ASAP and not wait for RC3?

Posted: Tue Jan 29, 2008 11:54 am
by compunerdy
That is just a software error on the site. You where not billed twice. Sorry for the confusion.

Tim
This is the Email I have to send out multiple times a day. Please can we get a fix for this? Pretty please with sugar on top. Joe will give you a case of Pepsi :D

Posted: Tue Jan 29, 2008 12:17 pm
by AbleMods
Joe will give you a case of Pepsi
Let's not go overboard, it's only a duplicate payment issue leaving customers feeling they've been over charged.

maybe a six-pack, tops. And not those big 22oz bottles either, just cans.

Re: Paypal amount doubling issue

Posted: Mon Jul 28, 2008 10:21 pm
by arobinson@izilla
Hi guys,

Did this bug actually end up getting fixed?
I'm running RC3 at the moment, with PayPal set up with IPN and Capture-on-Sale. On Live, we're getting multiple payments recorded (even though they're just the same payment). It looks like one from the IPN and another from the user returning to the site. It's not happening with the sandbox PayPal though.

Would upgrading to final fix this? It doesn't look like the bug tickets have been touched since RC2 times..

Re: Paypal..how to set up?

Posted: Mon Jul 28, 2008 11:07 pm
by Logan Rhodehamel
Bug numbers that related to PayPal and were fixed between RC3 and final: 6881, 6880, 6384, 6857, 6714, 6783

That I know of, this issue is resolved in the final release.

Re: Paypal..how to set up?

Posted: Tue Jul 29, 2008 12:13 am
by arobinson@izilla
Hmm. I'm not auth'd to view bug 6384.

Cool, thanks, I'll tell the boss-man it should be fixed when we go to final.

In the meantime though, judging by 6290, I'd like to try auth-on-sale rather than capture-on-sale. Hopefully that will be a decent workaround for now.

Re: Paypal..how to set up?

Posted: Tue Jul 29, 2008 1:32 pm
by compunerdy
I would say paypal is working 98% in Final. It is well worth it to update to Final.

Re: Paypal..how to set up?

Posted: Tue Jul 29, 2008 1:59 pm
by Logan Rhodehamel
compunerdy wrote:I would say paypal is working 98% in Final. It is well worth it to update to Final.
That I know of, there is only one confirmed issue related to shipping coupons.

There is another issue report that has yet to be confirmed or reproduced.

If you know of other issues in that 2%, don't keep them a secret. :)