For general questions and discussions specific to the AbleCommerce 7.0 Asp.Net product.
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Daniel
- Ensign (ENS)

- Posts: 9
- Joined: Fri Feb 15, 2008 2:02 am
- Location: Switzerland
Post
by Daniel » Thu Apr 03, 2008 7:25 am
Hi there
AbleCommerce worked on a 32Bit Machine without Problems. Now we have tested to install AbleCommerce on a 64Bit Machine, but it didn't worked. When i start .../install/default.aspx, the IIS Server shows a Directory not Found Error message.
Here is the Event Log (sorry the OS is in German):
Code: Select all
Ereigniscode: 3005
Ereignismeldung: Es ist eine unbehandelte Ausnahme aufgetreten.
Ereigniszeit: 03.04.2008 09:29:10
Ereigniszeit (UTC): 03.04.2008 07:29:10
Ereignis-ID: 66fb329e317a4375b8462953481eed85
Ereignissequenz: 2
Vorkommen: 1
Ereignisdetailcode: 0
Anwendungsinformationen:
Anwendungsdomäne: /LM/W3SVC/1/Root/ablecommerce-1-128516813499221512
Vertrauensebene: Full
Virtueller Anwendungspfad: /ablecommerce
Anwendungspfad: C:\Inetpub\wwwroot\ablecommerce\
Computername: xyz
Prozessinformationen:
Prozess-ID: 3324
Prozessname: w3wp.exe
Kontoname: NT-AUTORITÄT\NETZWERKDIENST
Ausnahmeinformationen:
Ausnahmetyp: NullReferenceException
Ausnahmemeldung: Der Objektverweis wurde nicht auf eine Objektinstanz festgelegt.
Anforderungsinformationen:
Anforderungs-URL: http://localhost/ablecommerce/default.aspx
Anforderungspfad: /ablecommerce/default.aspx
Benutzerhostadresse: 127.0.0.1
Benutzer:
Ist authentifiziert: False
Authentifizierungstyp:
Threadkontoname: NT-AUTORITÄT\NETZWERKDIENST
Threadinformationen:
Thread-ID: 1
Threadkontoname: NT-AUTORITÄT\NETZWERKDIENST
Identitätswechsel für: False
Stapelüberwachung: bei System.Web.HttpResponse.End()
bei CommerceBuilder.Configuration.TokenBase.a()
bei CommerceBuilder.Configuration.TokenBase.get_Database()
bei CommerceBuilder.Stores.AuditEventDataSource.CountForStore()
bei CommerceBuilder.Services.AbleCommerceHttpModule.Init(HttpApplication context)
bei System.Web.HttpApplication.InitModulesCommon()
bei System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
bei System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
bei System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
bei System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
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keats76
- Commander (CMDR)

- Posts: 117
- Joined: Sat Dec 15, 2007 4:45 pm
Post
by keats76 » Thu Apr 03, 2008 8:58 am
If I had to guess, it would be that the AC7 dlls are compiled for 32 bit machines. I think the 64 bit window's OSes have a 32 bit "compatiblity" mode that they can use to run 32 bit dlls, but it might be something that needs to be turned on.
I'm really just talking out of my arse though
Good Luck!
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Logan Rhodehamel
- Developer

- Posts: 4116
- Joined: Wed Dec 10, 2003 5:26 pm
Post
by Logan Rhodehamel » Fri Apr 04, 2008 12:36 am
My German is rusty, but I think this error is actually not "directory not found" but instead a object is null (NullReferenceException).
I think the problem is more likely the URL. You are attempting to access the home page of the store, when actually you should try to access the install url.
Try
http://localhost/ablecommerce/install/default.aspx instead and please report back how it works!
Cheers,
Logan

.com
If I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.
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NC Software
- AbleCommerce Partner

- Posts: 4620
- Joined: Mon Sep 13, 2004 6:06 pm
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Contact:
Post
by NC Software » Fri Apr 04, 2008 7:17 am
Google has a language translation utility you can use Dr. Logan:
http://www.google.com/language_tools?hl=en
Code: Select all
Event Code: 3005
Event message: It is an unhandled exception occurred.
Event Time: 03.04.2008 09:29:10
Event Time (UTC): 03.04.2008 07:29:10
Event ID: 66fb329e317a4375b8462953481eed85
Event Sequence: 2
Occurrence: 1
Event Detail Code: 0
Application information:
Application domain: / LM/W3SVC/1/Root/ablecommerce-1-128516813499221512
Confidence level: Full
Virtual application path: / ablecommerce
Application path: C: \ Inetpub \ wwwroot \ ablecommerce \
Computer name: XYZ
Process information:
Process-3324
Process name: w3wp.exe
Account name: NT AUTHORITY \ NETWORK
Except:
Ausnahmetyp: NullReferenceException
Exception message: Object reference not set to an instance of an object.
Request information:
Request URL: http://localhost/ablecommerce/default.aspx
Requirement path: / ablecommerce / default.aspx
Users host address: 127.0.0.1
Users:
If authenticated: False
Authentication:
Thread Account name: NT AUTHORITY \ NETWORK
Thread information:
Thread ID: 1
Thread Account name: NT AUTHORITY \ NETWORK
Impersonation for: False
Stack trace: at System.Web.HttpResponse.End ()
At CommerceBuilder.Configuration.TokenBase.a ()
At CommerceBuilder.Configuration.TokenBase.get_Database ()
At CommerceBuilder.Stores.AuditEventDataSource.CountForStore ()
CommerceBuilder.Services.AbleCommerceHttpModule.Init at (HttpApplication context)
At System.Web.HttpApplication.InitModulesCommon ()
System.Web.HttpApplication.InitInternal at (Http context, HttpApplication State state, Method info [] handlers)
System.Web.HttpApplicationFactory.GetNormalApplicationInstance at (Http context)
System.Web.HttpApplicationFactory.GetApplicationInstance at (Http context)
At System.Web.HttpRuntime.ProcessRequestInternal (Http Worker Request wr)
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Mark Harris
- Lieutenant, Jr. Grade (LT JG)

- Posts: 37
- Joined: Fri Mar 28, 2008 3:50 pm
- Location: Perth, Western Australia
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Contact:
Post
by Mark Harris » Mon Apr 07, 2008 6:02 am
What version of IIS are you using?
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Daniel
- Ensign (ENS)

- Posts: 9
- Joined: Fri Feb 15, 2008 2:02 am
- Location: Switzerland
Post
by Daniel » Mon Apr 07, 2008 6:41 am
Version 6.0
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Logan Rhodehamel
- Developer

- Posts: 4116
- Joined: Wed Dec 10, 2003 5:26 pm
Post
by Logan Rhodehamel » Mon Apr 07, 2008 10:12 am
Daniel wrote:Version 6.0
Hello Daniel - Did you see my note with the correct installation URL above? I did not get confirmation back whether you tried that. The URL in the error message you posted is incorrect, it is not the install URL.
Cheers,
Logan

.com
If I do not respond to an unsolicited private message, it's not because I'm ignoring you. It's because the answer to your question is valuable to others. Try the new topic button.