AbleCommerce Shopping Cart Software

Posted: **Thu May 01, 2008 2:40 pm**

I'm trying to fix the link below which is sent to the customer in the lost password email:

http://www.musicmart.comPasswordHelp.as ... 7i2Se0zb2G

how do i put a / between .com and Password?

Could somebody visit my site http://www.musicmart.com and create an account then click on the lost password link on the account page i think, and have an email sent to you. You'll see what i mean.

Posted: **Thu May 01, 2008 2:53 pm**

Add a trailing slash to your "Store URL" in "Configure", "Store"

Posted: **Wed May 07, 2008 12:19 pm**

Any help on configuring the lost password email to send the link for a lost password would be appreciated. currently the email which is sent says this:

We received a request to reset the password associated with this email address. If you made this request, please follow the instructions below.

If you did not request to have your password reset, you can safely ignore this email. We assure you that your customer account is safe.

Click the link below to reset your password:

${resetPasswordLink}

If clicking the link doesn't work, you can copy and paste the link into your browser's address window, or retype it there. Once you have returned to Music Mart, we will give you instructions for resetting your password.

Thank you for visiting Music Mart!
Music Mart

_______________________
the reset password link reference is this:

http://www.musicmart.com/$%7BresetPasswordLink%7D

which doesn't go any where of course.

Posted: **Thu May 08, 2008 5:46 am**

Here is the original paragraph of that email template for comparison. Perhaps you can find a difference between yours and mine to resolve the issue you are having.

Code: Select all

<p>We received a request to reset the password associated with this email address.
If you made this request, please follow the instructions below. </p>
<p>If you did not request to have your password reset, you can safely ignore
this email. We assure you that your customer account is safe. </p>
<p><strong>Click the link below to reset your password:</strong></p>
<p>		  <a href="${resetPasswordLink}">${resetPasswordLink}</a>	</p>
<p>If clicking the link doesn't  work, you can copy and paste the link
into your browser's address window, or retype it there. Once you have
returned to $store.Name,
we will give you instructions for resetting your password. </p>
<p><strong>Thank you for visiting $store.Name!</strong><br>
<a href="${store.StoreUrl}"><strong>$store.Name</strong></a></p>

Posted: **Fri Apr 03, 2009 7:51 am**

I am having the same problem. I have tried the above solutions and have read all other posts and still my lost password template is sending:

Click the link below to reset your password:

${resetPasswordLink}

- instead of a valid link. Can anyone help?

I am runnung AC7 10125.

Posted: **Fri Apr 03, 2009 8:24 am**

Unable to reproduce on 7.0.2. If you customized your Email template then better try to restore the default template. It may be due to some formatting problem in template due to some edit.

Posted: **Fri Apr 03, 2009 8:53 am**

I copied/ pasted the template Joe posted. It can't be the template.

Any other ideas?

Posted: **Fri Apr 03, 2009 8:55 am**

Could you post your current template here?

Posted: **Fri Apr 03, 2009 9:02 am**

This is the Lost Password template:

<html>
<head>
<style type="text/css">
TABLE.Email {
width: 640px;
padding: 5px;
margin: 0px;
border: 1px solid #5872CB;
}
TABLE.Email TH {
font-weight: bold;
font-size: 12px;
color: #ffffff;
font-family: Arial, Verdana, Sans-Serif;
font-style: strong;
background-color: #304FBA;
text-align: center;
text-decoration: none;
padding: 5px;
}
TABLE.Email TD {
font-weight: normal;
font-size: 12px;
color: #000000;
font-family: Arial, Verdana, Sans-Serif;
background-color: #ffffff;
text-align: left;
text-decoration: none;
padding: 3px;
}
</style>
</head>
<body>
<table class="Email">
<tr>
<td class="Email">
Hello,
We received a request to reset the password associated with this email address.
If you made this request, please follow the instructions below. 
If you did not request to have your password reset, you can safely ignore
this email. We assure you that your customer account is safe. 
Click the link below to reset your password:
 <a href="${resetPasswordLink}">${resetPasswordLink}</a> 
If clicking the link doesn't work, you can copy and paste the link
into your browser's address window, or retype it there. Once you have
returned to $store.Name,
we will give you instructions for resetting your password. 
Thank you for visiting $store.Name! 
<a href="${store.StoreUrl}">$store.Name</a>
 
</td>
</tr>
</table>
</body>
</html>

AbleCommerce Shopping Cart Software

Lost Password Email

Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email

Re: Lost Password Email