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Deciphering reports

Posted: Fri May 02, 2008 2:05 pm
by Will
Trying to figure out the reports -- specifically between Daily Sales and Product Sales Breakdown.

Right now if I look at a Daily Sales report for a specific day, the total in the "Products" column is always different than the "Total Amount" in the Product Sales Breakdown.

Shouldn't these be the same? What am I missing?

Thanks.

Re: Deciphering reports

Posted: Fri May 02, 2008 11:32 pm
by AbleMods
I see the same thing.

My Daily Sales report should show only 1 order being 12:35am and it is correct.

My Product Sales Breakdown report is showing additional items sold given the date range of today-through-today.

I'm guessing the Product Sales Breakdown report is not respecting the store timezone setting and including orders it shouldn't for the date range specified. My Product Sales Breakdown report is including items from the previous day but only if they were sold after 7:00pm. My store is on EST, so that would be consistent with my theory.

Better open a support ticket and let Able know. Good catch!

Re: Deciphering reports

Posted: Mon May 05, 2008 8:41 am
by Will
Thanks for the confirmation. Good troubleshooting.

Re: Deciphering reports

Posted: Mon May 05, 2008 8:44 am
by Will
Submitted bug. Will post response.

Re: Deciphering reports

Posted: Mon May 05, 2008 9:44 am
by AbleMods
Will wrote:Will post response.
No pun intended I'm sure ;)

Re: Deciphering reports

Posted: Thu May 08, 2008 9:44 am
by sohaib
A bug for this has been entered in bugzilla for further investigation.
Marked for 7.1.

Re: Deciphering reports

Posted: Wed Sep 24, 2008 7:44 pm
by KCarlson
Is there any update on this bug? Will it be included with 7.1, and if so when is 7.1 scheduled for release?