AbleCommerce Shopping Cart Software

Hello,

Some of our variants display negative values as if we sold items we don't have in stock. Our physical inventory count in our warehouse is accurate.

When is an item removed from inventory? Are there times a product is purchased it isn't removed from inventory?

Thanks,
Gio

The stock is removed from inventory based on your order status trigger settings.

I'm not sure where to find that. Could you elaborate?

Sorry, I didn't have the site open and I couldn't remember the exact place. It is under Configure -->Order statuses-->Edit Status. You can select whether to destock or not with each status.

Great thanks! Do you know of any documentation?

I want to make sure items are taken out of inventory when an order has been placed. Any ideas?

Gio

I'm looking to trigger inventory deduction on "add to basket" and if an order does not take place the inventory is replenished.

Does anyone know where the inventory update routine takes place?

Thanks,
Bruce.

I'm looking to trigger inventory deduction on "add to basket" and if an order does not take place the inventory is replenished.

Inventory Management is managed by AbleCommerce code in back end so you can not alter these routines.

You can accomplish this by providing your own code for inventory management and by keeping the AbleCommerce inventory management off otherwise the operation like deduction will be performed twice.

The first part "deduction of add to basket" will be straight you just put some code for example in AddToCart user control that updates the inventory for the product but the second part will be complex because you have to retain the Inventory from abandoned baskets.

For this you should set some long value of time for the default clean up service and write another service for you which you can run before the default one which will restore inventory from baskets and clear them.