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Problem setting up Paypal

Posted: Fri Jun 06, 2008 6:58 am
by jmestep
I'm trying to set up the Paypal gateway on a site and when I click the Paypal button in the gateway section, nothing happens. I was able to set up Authorizenet OK. The Able help says we will be able to use Paypal standard only because we are with a shared hoster, but I can't even get to the screen to put in the Paypal email address, etc.

Re: Problem setting up Paypal

Posted: Fri Jun 06, 2008 10:54 am
by Logan Rhodehamel
You aren't by chance using RC2 are you? If you are on RC3, could you go to the Help -> About page and paste in the DLL versions? (I don't think this problem should happen.)

Re: Problem setting up Paypal

Posted: Fri Jun 06, 2008 12:04 pm
by jmestep
No, I'm on RC3.
Here's where it doesn't work (shared hoster)
PLATFORM: ASP.NET
VERSION: 7.0
BUILD: 9381

AjaxControlToolkit: 1.0.10301.0
CommerceBuilder: 7.0.9719.0
CommerceBuilder.AuthorizeNet: 7.0.9374.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.CCH: 7.0.0.0
CommerceBuilder.Configuration: 7.0.9719.0
CommerceBuilder.CyberSource: 7.0.9310.0
CommerceBuilder.DataClient.Api: 1.0.0.18
CommerceBuilder.DataClient.Csv: 1.0.0.0
CommerceBuilder.DHL: 7.0.8825.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9292.0
CommerceBuilder.FRBNY: 7.0.0.0
CommerceBuilder.GoogleCheckout: 7.0.9243.0
CommerceBuilder.InternetSecure: 7.0.9219.0
CommerceBuilder.LinkPoint: 7.0.9195.0
CommerceBuilder.Paradata: 7.0.9206.0
CommerceBuilder.PayFlowPro: 7.0.9198.0
CommerceBuilder.PayJunction: 7.0.9197.0
CommerceBuilder.PayPal: 7.0.9354.0
CommerceBuilder.Services: 7.0.9344.0
CommerceBuilder.SkipJack: 7.0.9194.0
CommerceBuilder.UPS: 7.0.8695.0
CommerceBuilder.USPS: 7.0.8568.0
CommerceBuilder.Web: 7.0.9344.0
ComponentArt.Web.UI: 2007.1.1566.3
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
edtFTPnet: 1.2.4.0
FredCK.FCKeditorV2: 2.2.2833.20809
ICSharpCode.SharpZipLib: 0.85.1.271
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.0.8530.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.60.0.0
----------
I just checked a new site I'm working on for someone and I don't think it is a shared hoster
PLATFORM: ASP.NET
VERSION: 7.0
BUILD: 9381

AjaxControlToolkit: 1.0.10301.0
CommerceBuilder: 7.0.9366.0
CommerceBuilder.AuthorizeNet: 7.0.9374.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.CCH: 7.0.0.0
CommerceBuilder.Configuration: 7.0.9344.0
CommerceBuilder.CyberSource: 7.0.9310.0
CommerceBuilder.DataClient.Api: 1.0.0.0
CommerceBuilder.DataClient.Csv: 1.0.0.0
CommerceBuilder.DHL: 7.0.8825.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9292.0
CommerceBuilder.FRBNY: 7.0.0.0
CommerceBuilder.GoogleCheckout: 7.0.9243.0
CommerceBuilder.InternetSecure: 7.0.9219.0
CommerceBuilder.LinkPoint: 7.0.9195.0
CommerceBuilder.Paradata: 7.0.9206.0
CommerceBuilder.PayFlowPro: 7.0.9198.0
CommerceBuilder.PayJunction: 7.0.9197.0
CommerceBuilder.PayPal: 7.0.9354.0
CommerceBuilder.Services: 7.0.9344.0
CommerceBuilder.SkipJack: 7.0.9194.0
CommerceBuilder.UPS: 7.0.8695.0
CommerceBuilder.USPS: 7.0.8568.0
CommerceBuilder.Web: 7.0.9344.0
ComponentArt.Web.UI: 2007.1.1566.3
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
edtFTPnet: 1.2.4.0
FredCK.FCKeditorV2: 2.2.2833.20809
ICSharpCode.SharpZipLib: 0.85.1.271
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.0.8530.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.60.0.0

I just tried it on my test site with the same hoster and it works there. The site I'm having trouble with is on a different server group though.
If you want to test it out, it is http://www.directpaintball.com and I'll pm you the login info.
Thanks

Re: Problem setting up Paypal

Posted: Fri Jun 06, 2008 12:08 pm
by jmestep
FALSE ALARM

I just tried it for the 3rd time today and this time the screen to enter the data came up. Maybe it was just a speed issue.
Thanks