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Sending Email Notification doesn't work
Posted: Wed Jun 25, 2008 12:31 pm
by pbhavsar
Hi I am trying to send order notification through AC demo website but it doesn't seem to be working. I did setup up email properly by assigning appropriate mail server. I tried sending test email that works completely fine. But when order placed event is triggered it is not sending email. can anyone please help me out with it?
Re: Sending Email Notification doesn't work
Posted: Thu Jun 26, 2008 8:56 am
by Daniel
Hi
Have you edited the EMail templates? You must enter a valid EMail-Address in all EMail templates.
Best Regards
Daniel
Re: Sending Email Notification doesn't work
Posted: Thu Jun 26, 2008 10:01 am
by pbhavsar
Yes, I did change all of the templates. I did more testing into it. I seems that it can send Email to the email id of its own domain. But, when I try to send email to the email out of its domain it gives me error "Relay access denied" or "Mailbox name not allowed. The server response was: sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1)". Can you please tell me how can I solve this?
Re: Sending Email Notification doesn't work
Posted: Thu Jun 26, 2008 11:03 am
by jmestep
This would have to be changed in the mail server setup or in the way you have the mail server configured in the Able setup, depending on the settings the hoster wants. For example, on one site, I had put into the Able setting mail.xxx.com and ran into that problem. The hoster had me change it to localhost and it is fine now.