Google Orders

[brad.bisgard]

Hi All:

Posted this previously in Gateways, but not much traffic there.

Using AC 7; does Google checkout interact with AC at all once the "Google Checkout" button is clicked? I am just wondering if it re-connects with the AC system to show an order in process? My client wants to have all orders in the dashboard.

Thanks!
Brad

[brad.bisgard]

We did view the Google logs which reports some errors, and I see some other users are having some issues as well.

When I go to https://store.test.com/Checkout/Google/ ... tener.ashx, I get an error:

Code: Select all

Root element is missing.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Xml.XmlException: Root element is missing.

I was told that that I should have been getting an authentication request, no?

Thanks again!
Brad

[brad.bisgard]

Hi Again:

Slowly getting through this: Error on Google side is:

We encountered an error trying to access your server at https://store.test.com/Checkout/Google/ ... tener.ashx -- the error we got is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Now my certificate is from GoDaddy and seems to be installed correctly. I am able to checkout without any cert. invalid errors. Have a lot of site using SSL, so not sure what is going on here.

Thanks!
Brad

[Katie]

Hi there,

We believe this is an issue with the GoDaddy SSL certificates. Here is a link to some information which might help:

http://groups.google.com/group/google-c ... 79b3?fwc=1

I think you can resolve the issue by contacting GoDaddy support and asking them to install the "intermediate" certificate.

Please let us know if this solves the issue.

Thanks,
Katie