Search / Product Finder not displaying search results

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harris43
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Search / Product Finder not displaying search results

Post by harris43 » Mon Aug 04, 2008 8:13 pm

When I use the search box to search, in a 3 column layout, the right column shows the "Narrow or Expand Results" box, but the main content area shows everything in the store. It's not until you choose a category in the "Narrow or Expand Results" box that it reduces the number of items.

This is not what the customer would expect to happen. How do I change this? Do other people have this problem?

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mazhar
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Re: Search / Product Finder not displaying search results

Post by mazhar » Tue Aug 05, 2008 5:10 am

This sort of behavior is already under consideration and its happens when you move the CategorySearchSidebar control to ConLib/Custom folder. Please read the following bug
http://bugs.ablecommerce.com/show_bug.cgi?id=7010
If you have the same case then for a quick workaround just move the CategorySearchSidebar control to ConLib and use it from there

harris43
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Re: Search / Product Finder not displaying search results

Post by harris43 » Tue Aug 05, 2008 7:21 am

And where is it now?
My conlib already has CategorySearchSidebar.ascx and ascx.cs in it.

I'm still trying to get the hang of asp.net.

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mazhar
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Re: Search / Product Finder not displaying search results

Post by mazhar » Tue Aug 05, 2008 1:08 pm

On the Search Page Edit the Category Search scriptlet and check if it is something like

Code: Select all

[[ConLib:Custom\CategorySearchSidebar]]
then change it as below

Code: Select all

[[ConLib:CategorySearchSidebar]]
Last edited by mazhar on Mon Oct 20, 2008 10:55 am, edited 1 time in total.

harris43
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Re: Search / Product Finder not displaying search results

Post by harris43 » Tue Aug 05, 2008 1:27 pm

Good that works. Though I'm actually using both instead of just the new one. Leaving only the new text in there gave me a results page that didn't show any products. It was just showing me categories and when I drilled down, I never saw anything.

Anyway, I'm good. Thank you.

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