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Encryption key is missing or invalid.
Posted: Fri Aug 15, 2008 9:33 am
by Mike718NY
On "my alerts":
Your store encryption key is missing or invalid, and you have not disabled storage of card data. You should either set the encryption key or disable credit card storage.
I'm currently using a free ssl for testing. Is that what's causing it?
http://www.rapidssl.com/ssl-certificate ... reessl.htm
Re: Encryption key is missing or invalid.
Posted: Fri Aug 15, 2008 10:55 am
by mazhar
If you don't want to save the Credit Card data then Navigate to the Configure->Security->General and uncheck Enable Credit Card Storage: option and the alert will disappear, but if you want to store the Credit Card data then navigate to the Configure > Security > Encryption Key and update your encryption key
Re: Encryption key is missing or invalid.
Posted: Fri Aug 15, 2008 11:33 am
by Mike718NY
I want to save the Credit Card data.
Re: Encryption key is missing or invalid.
Posted: Fri Aug 15, 2008 12:00 pm
by jmestep
Also, if you are on a shared server, make sure you download SP1 for your Able build 9879. It fixes the problem where you couldn't generate an encryption key.
Re: Encryption key is missing or invalid.
Posted: Fri Aug 15, 2008 12:27 pm
by mazhar
Help about Encryption Key is available here please read this
http://help.ablecommerce.com/mergedProj ... on_key.htm
Re: Encryption key is missing or invalid.
Posted: Mon Aug 18, 2008 9:58 am
by Mike718NY
I added the key, . . but now I get the error:
Error decrypting data Invalid character in a Base-64 string.
in the Error log.
There are over 50 pages of this same message.
I also get an error when added certain products to cart:
http://www.super-vits.com/Bach-Rescue-S ... -P808.aspx
How can I fix? thanks
Re: Encryption key is missing or invalid.
Posted: Mon Aug 18, 2008 10:13 am
by Shopping Cart Admin
Hello,
Have you upgrade to SP1, per Judy's post? Please post your build number to be sure.
Re: Encryption key is missing or invalid.
Posted: Mon Aug 18, 2008 11:13 am
by Mike718NY
I believe I applied SP1. Here is what I have:
PLATFORM: ASP.NET
VERSION: 7.0
BUILD: 10125
AjaxControlToolkit: 1.0.10301.0
CommerceBuilder: 7.0.10110.0
CommerceBuilder.AuthorizeNet: 7.0.9764.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.CCH: 7.0.0.0
CommerceBuilder.Configuration: 7.0.10102.0
CommerceBuilder.CyberSource: 7.0.9764.0
CommerceBuilder.DataClient.Api: 1.0.0.21
CommerceBuilder.DataClient.Csv: 1.0.0.0
CommerceBuilder.DHL: 7.0.8825.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9725.0
CommerceBuilder.FRBNY: 7.0.0.0
CommerceBuilder.GoogleCheckout: 7.0.10052.0
CommerceBuilder.InternetSecure: 7.0.9764.0
CommerceBuilder.LinkPoint: 7.0.9764.0
CommerceBuilder.Paradata: 7.0.9764.0
CommerceBuilder.PayFlowPro: 7.0.10061.0
CommerceBuilder.PayJunction: 7.0.9764.0
CommerceBuilder.PayPal: 7.0.10071.0
CommerceBuilder.Services: 7.0.9733.0
CommerceBuilder.SkipJack: 7.0.9764.0
CommerceBuilder.UPS: 7.0.10041.0
CommerceBuilder.USPS: 7.0.9728.0
CommerceBuilder.Web: 7.0.9777.0
ComponentArt.Web.UI: 2007.1.1566.3
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
edtFTPnet: 1.2.4.0
FredCK.FCKeditorV2: 2.5.2912.21007
ICSharpCode.SharpZipLib: 0.85.1.271
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.0.8530.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.85.0.0
Re: Encryption key is missing or invalid.
Posted: Mon Aug 18, 2008 11:47 am
by Logan Rhodehamel
Can you find the file app_Data/encryption.config, and send me the contents of the file in a private message?
Re: Encryption key is missing or invalid.
Posted: Mon Aug 18, 2008 2:54 pm
by jmestep
I got some of those errors when I first did it on Aug 9, but haven't had any since then and my data is being encrypted. I just assumed it was some kind of hiccup that straightened itself out.