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Error in sending mail list

Posted: Mon Aug 18, 2008 11:36 pm
by AlexG
I setup SMTP Server with Requires Authentication and using sales@example.com and Subscription 'from' address support@example.com but if sending email to subcribers with From Address: support@example.com AC show me an error - Authentication Failed and support@example.com not allowed!
Please explan me why, and I must use only one email address??

Re: Error in sending mail list

Posted: Tue Aug 19, 2008 10:03 am
by Shopping Cart Admin
You pretty much answered your own question here: 'I must use only one email address?', that is correct on the AbleCommerce side of things.

Re: Error in sending mail list

Posted: Wed Aug 20, 2008 1:31 am
by AlexG
Shopping Cart Admin wrote:You pretty much answered your own question here: 'I must use only one email address?', that is correct on the AbleCommerce side of things.
Thank you but why is in "Administration > Configure > Email > Settings" has this form "Subscription 'from' address" ?

Re: Error in sending mail list

Posted: Thu Aug 21, 2008 10:59 pm
by AbleMods
It's possible your mail server will not allow you to send emails from one address when you authenticated it with a different address. Mine does - it's a common security feature these days in SMTP servers.

Re: Error in sending mail list

Posted: Fri Aug 22, 2008 2:41 am
by AlexG
SolunarServices wrote:It's possible your mail server will not allow you to send emails from one address when you authenticated it with a different address. Mine does - it's a common security feature these days in SMTP servers.
Yes you are right! This is protect of mail server!