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AC& Data Port help

Posted: Thu Aug 28, 2008 1:34 pm
by Crestfoodservice
I am having trouble with the ac7 data port setup.

i Updated CommerceBuilder.DataClient.Api.dll
& the ClientApiService.ashx from my able commerce admin act.

But when I attempt to login from the store admin login ( Ac7 tool)

I receive the following error msg.

Error: The remote server returned an error (500) Internal Server Error

please help!

jmarshall@cresteq.com
http://www.crestkitchensolutions.com
---------------------------------------------------------------------------------------
The file 'ClientApiService.ashx' needs to be place in your stores /ClientApi directory.

Re: AC& Data Port help

Posted: Wed Sep 03, 2008 2:49 am
by Naveed
Crestfoodservice wrote: i Updated CommerceBuilder.DataClient.Api.dll
& the ClientApiService.ashx from my able commerce admin act.
Can you browse the "ClientApiService.ashx" using your browser? It should show you some xml output in your browser window with an error message "Invalid or empty request.". From the error message it seems that your store is not properly configured or you are using some in-correct service url.

The service URL should be something like:
http://[WWW.XYZ.COM]/ClientApi/ClientApiService.ashx

If the error persists, then please answer the followings:

1. Which version of DataPort you are using(hopefully the latest)?
2. Your store is deployed at some shared hosting environment?

Re: AC& Data Port help

Posted: Thu Sep 04, 2008 10:22 am
by Crestfoodservice
Here is the error message I am receiving:

When I attempt to log into the store administrator login I am seeing this error msg.:
--------------

Invalid URL http//[www.crestkitchensolutions.com]/clientapi/clientapiservice.ashx
--------------
When we followed your directions we are seeing this error msg.
-------------------
Server Error in '/' Application.
Compilation Error
Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.

Compiler Error Message: CS0246: The type or namespace name 'CommerceBuilder' could not be found (are you missing a using directive or an assembly reference?)

Source Error:

Line 5: using System.IO;
Line 6: using System.Security.Principal;
Line 7: using CommerceBuilder.DataClient.Api;
Line 8: using CommerceBuilder.DataClient.Api.Schema;
Line 9:


Source File: D:\Program Files\Able Solutions\crest\webshare\stores\1\ClientApi\ClientApiService.ashx Line: 7
--------------------

Here are some additional questions:
---------
Do we need to go into the ClientApiService.ashx and revise line 7?

------------------------

The answers to the questions you asked are:
1. Which version of DataPort you are using? I am using version 1.0.0.19
2. Your store is deployed at some shared hosting environment? yes, it is a shared host

Re: AC& Data Port help

Posted: Fri Sep 05, 2008 12:08 am
by Naveed
Crestfoodservice wrote:Here is the error message I am receiving:

When I attempt to log into the store administrator login I am seeing this error msg.:
--------------

Invalid URL http//[www.crestkitchensolutions.com]/clientapi/clientapiservice.ashx
--------------
The correct URL should be something like:
http://www.crestkitchensolutions.com/cl ... rvice.ashx

But when I tried to visit "http://www.crestkitchensolutions.com/", I found a working AC55 store there at this domain. It seems that you have not deployed your AC7 store correctly.


Crestfoodservice wrote: When we followed your directions we are seeing this error msg.
-------------------
Server Error in '/' Application.
Compilation Error
Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.

Compiler Error Message: CS0246: The type or namespace name 'CommerceBuilder' could not be found (are you missing a using directive or an assembly reference?)

Source Error:

Line 5: using System.IO;
Line 6: using System.Security.Principal;
Line 7: using CommerceBuilder.DataClient.Api;
Line 8: using CommerceBuilder.DataClient.Api.Schema;
Line 9:


Source File: D:\Program Files\Able Solutions\crest\webshare\stores\1\ClientApi\ClientApiService.ashx Line: 7
--------------------

Here are some additional questions:
---------
Do we need to go into the ClientApiService.ashx and revise line 7?

------------------------
Your AC7 store is not deployed correctly, try creating a subdirectory like
http://www.crestkitchensolutions.com/ac7store/
and deploy your AC7 test store there first..

Re: AC& Data Port help

Posted: Fri Sep 05, 2008 7:47 am
by Crestfoodservice
Can you walk me though the correct steps to deploy my ac7 store?

Re: AC& Data Port help

Posted: Fri Sep 05, 2008 8:27 pm
by Katie
Hello,

This page is a good starting point for all 7.0 support resources -

http://help.ablecommerce.com/ablecommer ... ources.htm

You should review the system requirements first and make sure all necessary software is installed -

http://help.ablecommerce.com/installati ... sp.net.htm

This page is a step-by-step guide for installing the software -

http://help.ablecommerce.com/installati ... sp.net.htm

If your server meets the system requirements, you should have no trouble completing the installation.

Thanks,
Katie

Re: AC& Data Port help

Posted: Sat Sep 06, 2008 8:17 am
by jmestep
Is this because you are trying to get your AC7 store up while your AC5 store is still running? If so, you would have to do something like Naveed says-- put it in a sub folder-- then move it to the main folder when you go live or have the domain name pointing to the sub folder instead of moving it. You might still have a problem with it that way because your AC5 store is .net 1.1x.
Where are your new store pages in relation to the old store? Same folder? Different server?
I know you pm'd me, but I think it would be good for future merchants if we communicated in this topic.