AbleCommerce Shopping Cart Software

Hello,

All orders have worked so far except this is the first one from this category.

See Pictures:

• The product did not show up in the admin shipping control so I was unable to enter a tracking number.
  When I clicked on "Edit" the product did not show up there either.
  The Product is assigned a warehouse with a address and that did not show up in the "Ship From" area either.

Here is the product link:
http://www.herfavoritegifts.com/Cecilio ... P4915.aspx

In the admin summary control, all options showed up like normal.

Any ideas? Thanks.

Hello,

Is it possible that the product was accidentally marked as a non-shippable item?

Hello Mike,

Originally, I had to add the shipping information in for the customer....I believe the first time I saw the order on the "Orders" screen it was marked non-shippable...I thought that was because no shipping information was entered, but would be corrected after I made the change.

Joshua

Hello,

Check the product editing page and change the product from non-shippable to shippable. This will not affect orders which are already placed as all this information is written to the order_items table, so you have the correct information associated with an order, regardless of how the product is changed.