error after trial expired and entered license key: solved
Posted: Tue Oct 14, 2008 2:26 pm
on my dev pc, the trial expired. we were given a license key, which was installed and now ac7 will not. not even the admin interface. it gets a nullreferenceexception. it must be in the api because the debugger in vs 2005 does not break on any lines of code. we must get this fixed asap. any help is appreciated. here is the log from the application event log.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/14/2008 1:17:49 PM
Event time (UTC): 10/14/2008 6:17:49 PM
Event ID: c8781e9248b248f29c8e9e4a4c136240
Event sequence: 4
Event occurrence: 3
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/griffenbike-1-128684802227015713
Trust level: Full
Application Virtual Path: /griffenbike
Application Path: C:\ac7\
Machine name: TDS-DELL1521-1
Process information:
Process ID: 4996
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
Request information:
Request URL: http://localhost/griffenbike/Default.aspx
Request path: /griffenbike/Default.aspx
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.HttpApplication.CompleteRequest()
at System.Web.HttpResponse.End()
at CommerceBuilder.Configuration.TokenBase.a()
at CommerceBuilder.Configuration.TokenBase.get_Database()
at CommerceBuilder.Stores.AuditEventDataSource.CountForStore()
at CommerceBuilder.Services.AbleCommerceHttpModule.Init(HttpApplication context)
at System.Web.HttpApplication.InitModulesCommon()
at System.Web.HttpApplication.InitModules()
at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
Custom event details:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/14/2008 1:17:49 PM
Event time (UTC): 10/14/2008 6:17:49 PM
Event ID: c8781e9248b248f29c8e9e4a4c136240
Event sequence: 4
Event occurrence: 3
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/griffenbike-1-128684802227015713
Trust level: Full
Application Virtual Path: /griffenbike
Application Path: C:\ac7\
Machine name: TDS-DELL1521-1
Process information:
Process ID: 4996
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
Request information:
Request URL: http://localhost/griffenbike/Default.aspx
Request path: /griffenbike/Default.aspx
User host address: ::1
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 3
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.HttpApplication.CompleteRequest()
at System.Web.HttpResponse.End()
at CommerceBuilder.Configuration.TokenBase.a()
at CommerceBuilder.Configuration.TokenBase.get_Database()
at CommerceBuilder.Stores.AuditEventDataSource.CountForStore()
at CommerceBuilder.Services.AbleCommerceHttpModule.Init(HttpApplication context)
at System.Web.HttpApplication.InitModulesCommon()
at System.Web.HttpApplication.InitModules()
at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
Custom event details: