Not able to view the Account Details
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- Ensign (ENS)
- Posts: 10
- Joined: Thu Oct 02, 2008 4:46 pm
Not able to view the Account Details
Hello,
I have logged into the site with Admin rights. But I am not able to view the Account Details of Orders.(Administration > Orders > View Order #52 > Payments )
It shows a messages as "Detailed account data is available, but you must enable SSL in order to view it."
The SSL is already enabled for the Site.
Could you please help.
Thanks
Binsu
I have logged into the site with Admin rights. But I am not able to view the Account Details of Orders.(Administration > Orders > View Order #52 > Payments )
It shows a messages as "Detailed account data is available, but you must enable SSL in order to view it."
The SSL is already enabled for the Site.
Could you please help.
Thanks
Binsu
- Shopping Cart Admin
- AbleCommerce Admin
- Posts: 3055
- Joined: Mon Dec 01, 2003 8:41 pm
- Location: Vancouver, WA
- Contact:
Re: Not able to view the Account Details
Hello,
You might have an ssl certificate, but you also need to enable ssl mode in the store settings.
You might have an ssl certificate, but you also need to enable ssl mode in the store settings.
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- Ensign (ENS)
- Posts: 10
- Joined: Thu Oct 02, 2008 4:46 pm
Re: Not able to view the Account Details
Yes I have enabled the Store SSL Settings and Credit Card Storage.
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- Ensign (ENS)
- Posts: 10
- Joined: Thu Oct 02, 2008 4:46 pm
Re: Not able to view the Account Details
Please ignore my previous post and sorry for the confusion.
The actual issue is as follows.
I have installed SSL Certificate for the Site. So the Site is now https://
Once I enabled the Store SSL Settings, the site does not not allow me to browse the Login.aspx or Checkout.aspx. It shows page cannot be displayed. I could acesss Home and other Product Pages with out any Problem.
Could you please help me on this?
The actual issue is as follows.
I have installed SSL Certificate for the Site. So the Site is now https://
Once I enabled the Store SSL Settings, the site does not not allow me to browse the Login.aspx or Checkout.aspx. It shows page cannot be displayed. I could acesss Home and other Product Pages with out any Problem.
Could you please help me on this?
- Shopping Cart Admin
- AbleCommerce Admin
- Posts: 3055
- Joined: Mon Dec 01, 2003 8:41 pm
- Location: Vancouver, WA
- Contact:
Re: Not able to view the Account Details
Hello,
Sounds like the ssl cert isn't installed, what's the url to your website?
Sounds like the ssl cert isn't installed, what's the url to your website?
-
- Ensign (ENS)
- Posts: 10
- Joined: Thu Oct 02, 2008 4:46 pm
- Shopping Cart Admin
- AbleCommerce Admin
- Posts: 3055
- Joined: Mon Dec 01, 2003 8:41 pm
- Location: Vancouver, WA
- Contact:
Re: Not able to view the Account Details
Hello,
How do I see the store? The ssl cert does appear valid and installed.
How do I see the store? The ssl cert does appear valid and installed.
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- Ensign (ENS)
- Posts: 10
- Joined: Thu Oct 02, 2008 4:46 pm
Re: Not able to view the Account Details
Hello,
Following URL will take you to the store
https://rockband2.mtv-stuff.com/default.aspx.
Thanks
Following URL will take you to the store
https://rockband2.mtv-stuff.com/default.aspx.
Thanks