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Not able to view the Account Details
Posted: Thu Oct 23, 2008 11:11 am
by binsuthomas
Hello,
I have logged into the site with Admin rights. But I am not able to view the Account Details of Orders.(Administration > Orders > View Order #52 > Payments )
It shows a messages as "Detailed account data is available, but you must enable SSL in order to view it."
The SSL is already enabled for the Site.
Could you please help.
Thanks
Binsu
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 11:20 am
by Shopping Cart Admin
Hello,
You might have an ssl certificate, but you also need to enable ssl mode in the store settings.
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 11:23 am
by binsuthomas
Yes I have enabled the Store SSL Settings and Credit Card Storage.
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 1:04 pm
by binsuthomas
Please ignore my previous post and sorry for the confusion.
The actual issue is as follows.
I have installed SSL Certificate for the Site. So the Site is now https://
Once I enabled the Store SSL Settings, the site does not not allow me to browse the Login.aspx or Checkout.aspx. It shows page cannot be displayed. I could acesss Home and other Product Pages with out any Problem.
Could you please help me on this?
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 1:06 pm
by Shopping Cart Admin
Hello,
Sounds like the ssl cert isn't installed, what's the url to your website?
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 1:09 pm
by binsuthomas
Thank you for the response
URL is as follows.
https://rockband2.mtv-stuff.com/
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 1:20 pm
by Shopping Cart Admin
Hello,
How do I see the store? The ssl cert does appear valid and installed.
Re: Not able to view the Account Details
Posted: Thu Oct 23, 2008 11:46 pm
by binsuthomas
Hello,
Following URL will take you to the store
https://rockband2.mtv-stuff.com/default.aspx.
Thanks