Google Checkout email confirmation with no order in AC Admin

[draneb]

Hello everyone,

I just went live this weekend.

I got my first order through Google Checkout payment. I got a confirmation email from Google Checkout this morning but there is no order to associate it with in the AC Admin.

It is definitely a real order but it's like it didn't get passed into AC. Has anyone experienced any problems like this?

[combra]

Hello everyone,

I just went live this weekend.

I got my first order through Google Checkout payment. I got a confirmation email from Google Checkout this morning but there is no order to associate it with in the AC Admin.

It is definitely a real order but it's like it didn't get passed into AC. Has anyone experienced any problems like this?

Do you have any error messages in your Google Checkout account?
GoTo: Tools>Integrated Console

[draneb]

Hi Combra,

Thank you for your reply. It said "Cart must contain at least one item."

But your mention of the Integrated Console got me to looking around. I just upgraded from 5.5 to 7.0 and it had the 5.5 callback API URL listed instead of the new one. So, I pasted that in there and we'll see what happens. Anyone upgrading from 5.5 be sure to check that out. I had so many other things going on it didn't even cross my mind.

Thanks again.