AbleCommerce Shopping Cart Software

So here I am, inputting new products into the admin panel. I click SAVE on EDIT PRODUCT screen, and wait..and wait and wait and wait. Nothing happens. So I close the screen and try logging back in. What do you know, the site is DOWN.

I then open H-Sphere Control Panel, and see that Total Traffic is 2.6GB out of 2.5GB. It says incoming traffic at 143.7MB, and outgoing at 2.1GB. Not knowing what to do, I increased Server Traffic Limit to 3.5GB. Still nothing.

What has just happened here??? Can someone tell me if I did something wrong?

Alan

1) Call your host.

2) Sometimes, it isn't the traffic but rather the DATABASE space (if you are running SQL Server), in which case you can upgrade your database space, and you would still probably need to call your host to do that, too.

Here is the error message I am receiving. Oh my god...I can't believe this is happening.

Alan

Like smcfarland says, call your host. Look in your control panel to see what % of the database space you are using. I have had it happen when the db ltransaction log is full and the hoster needs to backup and shrink it, which I think they should be doing on a regular basis anyway.

There are several things you look at when you are setting up or upgrading your hosting:

* traffic space - the space for people coming to your site
* rack space/storage, etc. - the space that your PAGES, images, files, etc. take up
* database space - this is going to be your biggest expenditure with a SQL Server because you will continually need to upgrade the space to keep your site functioning.

For database space, ever time a record is added (customer, product, error message, viewing data, etc.) your database will grow. If there is not enough space, then it will cap out and you will need to upgrade the space (I pay an extra $15/qtr per band) or delete unused tracking files.

My database stores searches for items, affiliate tracking and more, so mine grows like crazy.