Google Checkout Problem

alee337 · Post by **alee337** » Tue Oct 28, 2008 11:59 pm

OK...so after numerous attempts at trying to get the coupon codes to work with Google Checkout, I've finally thrown in the towel. If anyone has experience with integrating Google Checkout and getting everything to work correctly, please PM me. I'll pay you to fix this issue for me.

On a side note, I now receive these messages from Google saying there is an error that requires my attention. Here is what the error says:

We encountered an error trying to access your server at https://www.shopbabytrends.com/Checkout ... tener.ashx -- the error we got is: Send failed with code: 401. Response body was: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <HTML><HEAD><TITLE>You are not authorized to view this page</TITLE> <META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252"> <STYLE type="text/css"> BODY { font: 8pt/12pt verdana } H1 { font: 13pt/15pt verdana } H2 { font: 8pt/12pt verdana } A:link { color: red } A:visited { color: maroon } </STYLE> </HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD> <h1>You are not authorized to view this page</h1> You do not have permission to view this directory or page using the credentials that you supplied. <hr> <p>Please try the following:</p> <ul> <li>Contact the Web site administrator if you believe you should be able to view this directory or page.</li> <li>Click the <a href="javascript:location.reload()">Refresh</a> button to try again with different credentials.</li> </ul> <h2>HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.<br>Internet Information Services (IIS)</h2> <hr> <p>Technical Information (for support personnel)</p> <ul> <li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>401</b>.</li> <li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr), and search for topics titled <b>Authentication</b>, <b>Access Control</b>, and <b>About Custom Error Messages</b>.</li> </ul> </TD></TR></TABLE></BODY></HTML>

To the best of my knowledge, I have setup Google Checkout Payment Gateway properly, and inserted the correct API callback URL, along with LIVE merchant ID and key. I can't seem to get this thing right...

PLEASE help...

Regards,
Alan

combra · Post by **combra** » Wed Oct 29, 2008 12:15 pm

alee337 wrote:OK...so after numerous attempts at trying to get the coupon codes to work with Google Checkout, I've finally thrown in the towel. If anyone has experience with integrating Google Checkout and getting everything to work correctly, please PM me. I'll pay you to fix this issue for me.

On a side note, I now receive these messages from Google saying there is an error that requires my attention. Here is what the error says:

We encountered an error trying to access your server at https://www.shopbabytrends.com/Checkout ... tener.ashx -- the error we got is: Send failed with code: 401. Response body was: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <HTML><HEAD><TITLE>You are not authorized to view this page</TITLE> <META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252"> <STYLE type="text/css"> BODY { font: 8pt/12pt verdana } H1 { font: 13pt/15pt verdana } H2 { font: 8pt/12pt verdana } A:link { color: red } A:visited { color: maroon } </STYLE> </HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD> <h1>You are not authorized to view this page</h1> You do not have permission to view this directory or page using the credentials that you supplied. <hr> <p>Please try the following:</p> <ul> <li>Contact the Web site administrator if you believe you should be able to view this directory or page.</li> <li>Click the <a href="javascript:location.reload()">Refresh</a> button to try again with different credentials.</li> </ul> <h2>HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.<br>Internet Information Services (IIS)</h2> <hr> <p>Technical Information (for support personnel)</p> <ul> <li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>401</b>.</li> <li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr), and search for topics titled <b>Authentication</b>, <b>Access Control</b>, and <b>About Custom Error Messages</b>.</li> </ul> </TD></TR></TABLE></BODY></HTML>

To the best of my knowledge, I have setup Google Checkout Payment Gateway properly, and inserted the correct API callback URL, along with LIVE merchant ID and key. I can't seem to get this thing right...

PLEASE help...

Regards,
Alan

That's an authentication issue. It's also why you can't get the coupon codes to work. Right now your Google Checkout isn't talking with AC, so you need to change your authentication settings on the server so that Google Checkout can work.

Who is your hosting provider?

This might help as well...viewtopic.php?p=37323#p37323

cerami2 · Post by **cerami2** » Wed Nov 05, 2008 10:37 am

I was having the same problem I dont Know if this will fix it but try setting an ftp access with username your Merchant ID and the password your Merchant Key after I did this it worked

I would like to say thank you to Joe payne for his help with this problem

Regards
Joe Cerami

AbleMods · Post by **AbleMods** » Sun Nov 09, 2008 1:51 pm

This tip led us down the right path...

"Custom-built shopping carts (API): HTTP 401 error

The HTTP 401 unauthorized error you've received means you haven't properly set up HTTP basic authentication on your server.

Google prefaces callbacks and notifications with HTTP basic authentication, using your Merchant ID as a username and your Merchant Key as a password. If your server doesn't recognize the credentials on the messages sent from Google Checkout, you'll receive an error message.

Please ensure you've configured the correct Merchant ID and Merchant Key as your basic authentication username and password. If you need help configuring HTTP basic authentication in your environment, please contact your hosting provider."

AbleCommerce Shopping Cart Software

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