Custom Triggers and Manual Email

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AbleBody
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Custom Triggers and Manual Email

Post by AbleBody » Mon Nov 03, 2008 12:55 pm

I looked and could not find a way to do a couple of things in 7.0 :

1. Add a new custom trigger to send emails - I am able to add a new order status, but not able to associate a trigger to it... do I have to customize this at the backend via db and code?

2. Also, I am unable to find where I can send an email manually to a customer in the Able admin - select a template and set the TO field and send the mail... used to be there in Able 5.5.

Thanks!
-sri
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mazhar
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Re: Custom Triggers and Manual Email

Post by mazhar » Mon Nov 03, 2008 1:01 pm

1. Add a new custom trigger to send emails - I am able to add a new order status, but not able to associate a trigger to it... do I have to customize this at the backend via db and code?
You can't create new triggers, this will need a back end change.
2. Also, I am unable to find where I can send an email manually to a customer in the Able admin - select a template and set the TO field and send the mail... used to be there in Able 5.5.
You can send an Email message either through the Email Lists. You can also send your Email message manually through code. Please have a look at the following posts.
viewtopic.php?f=42&t=8682
viewtopic.php?f=42&t=8571
Last edited by mazhar on Mon Nov 03, 2008 1:19 pm, edited 1 time in total.

AbleBody
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Re: Custom Triggers and Manual Email

Post by AbleBody » Mon Nov 03, 2008 1:10 pm

Thanks Mazhar... guess it was easier in 5.5 to select a list of users and then an email template and send a mail out.

-sri
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AbleMods
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Re: Custom Triggers and Manual Email

Post by AbleMods » Mon Nov 03, 2008 11:27 pm

AbleBody wrote:Thanks Mazhar... guess it was easier in 5.5 to select a list of users and then an email template and send a mail out.
You still can. Just go to Marketing/Email Lists. Each email list has an envelope icon next to the edit icon that lets you pick a template and email that template to all members of the list.
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