Need to collect Shipping Address for non-shippable items
Posted: Wed Nov 12, 2008 10:36 am
We sell digital goods which are marked nonshippable so they are available for download after purchase. We need to collect a shipping address for these items as our resellers (billing address) purchase the software then pass it on to their customer (shipping address). We have tried a few different tweeks to make this work.
First we modified the onepagecheckout.aspx and made it so it always requests a shipping address regardless of whether or not there is a shippable item on the order. However, after the purchase is made the shipping address no longer appears on the receipt or view order pages.
Secondly we have tried to mark our digital items as "shippable" which works except then the customer is not able to download the software aftter purchase. FYI, to avoid charging shipping on those items we set up a "free shipping" warehouse and moved the digital items to that warehouse.
Any suggestions would be greatly appreciated.
First we modified the onepagecheckout.aspx and made it so it always requests a shipping address regardless of whether or not there is a shippable item on the order. However, after the purchase is made the shipping address no longer appears on the receipt or view order pages.
Secondly we have tried to mark our digital items as "shippable" which works except then the customer is not able to download the software aftter purchase. FYI, to avoid charging shipping on those items we set up a "free shipping" warehouse and moved the digital items to that warehouse.
Any suggestions would be greatly appreciated.