Issues after build upgrade and patches

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mobymom
Ensign (ENS)
Ensign (ENS)
Posts: 9
Joined: Sat Oct 27, 2007 5:56 am

Issues after build upgrade and patches

Post by mobymom » Wed Nov 26, 2008 9:45 am

Last night we upgraded AbleCommerce 7.0 to build 9879. We then applied the patches that brought the build up to 10863.

We now have two problems - one with issuing credits and one with the product name on the sales receipt.

When we try to issue a credit we get the following error message
11/26/2008 9:21 AM Authorize.Net Authorize Capture $21.21
SUCCESS

Transaction ID:2192454344
AVS:Unavailable (U)
CVV:No Response (X)
11/26/2008 9:28 AM

Authorize.Net Refund $21.21
FAILED

Our sales slips are also now printing the Product Template information in the Name section instead of the product name

Please advise what steps we need to take to correct these two issues.

Thanks

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