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Email is sent twice from Admin
Posted: Thu Dec 18, 2008 2:56 pm
by draneb
Hello,
I don't know if this has been mentioned before. I couldn't find it doing a quick search.
But, if you go into the Admin and click on a customer's email address it will take you to this screen
Send Message: Select Template
After you select a template it will take you to this screen
Send Message: Preview & Send
If you notice the
To Address:
it displays the customer's email address twice. I have confirmed that sending an email does send it twice.
Re: Email is sent twice from Admin
Posted: Fri Dec 19, 2008 12:11 am
by AbleMods
Confirmed. Figured it had already been reported but apparently not.
Happens on my AC7.0 SR1
Re: Email is sent twice from Admin
Posted: Fri Dec 19, 2008 7:33 am
by mazhar
Confirmed. Figured it had already been reported but apparently not.
Happens on my AC7.0 SR1
I am not clear, could you explain it with details. I have checked the Email lists and seems good to me.
Re: Email is sent twice from Admin
Posted: Fri Dec 19, 2008 7:44 am
by jmestep
I confirm it also. Go to an existing order, click the customer's email address. Click to send an order confirmation email. The customer's email address shows up twice on the screen. Several of the emails are that way.
Re: Email is sent twice from Admin
Posted: Fri Dec 19, 2008 12:30 pm
by mazhar
You can try the following quick fix. Extract the attachment and replace your
Admin/Orders/Email/Preview.aspx.cs file with this one. Please don't forget to take the backup of existing file. If you have already modifed the file then you may need to merge these changes into existing file.
Re: Email is sent twice from Admin
Posted: Fri Dec 19, 2008 1:19 pm
by Mike718NY
While on the same topic,
here is something else that is annoying:
Go to an existing order, click the customer's email address,
select "Blank Message", then hit Next,
the "From Address: " is blank.
Shouldn't the default email be in there?
It is for all the other email templates.
Re: Email is sent twice from Admin
Posted: Sat Dec 20, 2008 5:51 am
by mazhar
While on the same topic,
here is something else that is annoying:
Go to an existing order, click the customer's email address,
select "Blank Message", then hit Next,
the "From Address: " is blank.
Shouldn't the default email be in there?
It is for all the other email templates.
Edit the Admin/Orders/Email/Preview.aspx.cs file and locate the following code
Code: Select all
ToAddress.Text = _Order.BillToEmail;
and make it look like
Code: Select all
ToAddress.Text = _Order.BillToEmail;
FromAddress.Text = Token.Instance.Store.Settings.DefaultEmailAddress;
Re: Email is sent twice from Admin
Posted: Mon Mar 16, 2009 6:34 am
by mazhar
This problem is fixed in 7.2 version. Its fix is available in upgrade from 7.0 to 7.2. In change log you can see the Bug#6997 entry.