AbleCommerce Shopping Cart Software

Anyone have a any idea why after almost a year of rarely ever getting a error I have been getting errors like this on a regular basis for the last week?


Date Severity Message Debug Data
12/30/2008 2:58:58 PM Error Error in anonymous checkout maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 2:58:41 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 2:58:30 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 2:58:29 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 2:58:23 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 2:58:18 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
12/30/2008 12:28:47 PM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

seems like some operation is taking more time then the estimation during maintenance.

We have got more of those errors in the last couple of weeks. I think it might be heavy Christmas traffic.

Just to add some information.
These errors are nothing serious to worry about. If maintenance of some anonymous users fails at one time it will complete in the next run. Also just to let you know, in our updated code (which will be part of 7.2) we have made updates to make sure such errors are not reproduced. In the mean time you can ignore these error messages in the error log.

Here is my question though..SHOULD I be getting these or is there a problem with the server? I never got these before and now I get like 1 an hour.

Date Severity Message Debug Data
1/14/2009 7:13:55 AM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 7:13:53 AM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:43:35 AM Error Error in anonymous checkout maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:43:02 AM Error Error in user maintenance Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:50 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:48 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:35 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:22 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:22 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
1/14/2009 5:28:22 AM Error Error maintaining catalog nodes Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Here is a error on the server fromt he same time as a error in the store..

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Web Event
Event ID: 1309
Date: 1/14/2009
Time: 5:28:26 AM
User: N/A
Computer: VS142-C2133
Description:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 1/14/2009 5:28:25 AM
Event time (UTC): 1/14/2009 1:28:25 PM
Event ID: 99c5bfefd1d64fe2b351db3dbd34c86f
Event sequence: 221
Event occurrence: 2
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/850306754/Root-1-128764054332031250
Trust level: Full
Application Virtual Path: /
Application Path: C:\Inetpub\wwwroot\thecustomsabershop.com\
Machine name: VS142-C2133

Process information:
Process ID: 1952
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:
Exception type: SqlException
Exception message: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

Request information:
Request URL: http://www.thecustomsabershop.com/Default.aspx
Request path: /Default.aspx
User host address: 87.82.23.124
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:
Thread ID: 8
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
at System.Data.SqlClient.SqlDataReader.ConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
at System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.ExecuteReader(CommandBehavior behavior)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.DoExecuteReader(DbCommand command, CommandBehavior cmdBehavior)
at Microsoft.Practices.EnterpriseLibrary.Data.Database.ExecuteReader(DbCommand command)
at CommerceBuilder.Products.ProductDataSource.LoadForCriteria(String sqlCriteria, Int32 maximumRows, Int32 startRowIndex, String sortExpression)
at Webparts_NewestProductsDialog.Page_PreRender(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.WebControls.WebParts.WebPart.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


Custom event details:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.