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PayPal PENDING Waiting for IPN (PENDING) error

Posted: Mon Jan 12, 2009 2:13 pm
by Mike718NY
For some PayPal orders, I get:

PayPal Authorize $0.00 PENDING Waiting for IPN (PENDING)

Is this because there is something about that customers paypal account
that AC7 doesn't like?

Re: PayPal PENDING Waiting for IPN (PENDING) error

Posted: Mon Jan 12, 2009 5:37 pm
by compunerdy
Generally it is because they did not finish the checkout process but sometime (rarely) the payment actually did go through so I usually check paypal and if the payment is not there then I shoot off a payment error E-mail.

Re: PayPal PENDING Waiting for IPN (PENDING) error

Posted: Mon Jan 12, 2009 8:37 pm
by Mike718NY
I forgot about that.
I think some people are not hitting the PayPal button when it goes
to the second screen. I think it would be better it it just went
right to paypal the first time they hit the paypal button.
Also, I had to take out the Payment Information section on the top of the
last checkout page because it was confusing customers on whether
they paid or not, . . when they would see Payments: 0.00.