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Checkout page timeout
Posted: Thu Jan 15, 2009 12:13 pm
by elockard
I have two problems that may be interrelated. The first problem is that when a customer checks out and selects a credit card or P.O. the basket times out. I'm using Authroize.net to process credit cards. My other issue is when customers change their payment type items in their are deleted from their basket. I'm using AC 7 build 10863.
Eric Lockard
Salina Bookshelf, Inc.
http://www.salinabookshelf.com
Re: Checkout page timeout
Posted: Thu Jan 15, 2009 12:15 pm
by mazhar
Which browser you are using? Did you customized the cart?
Re: Checkout page timeout
Posted: Thu Jan 15, 2009 12:27 pm
by elockard
I'm using IE 6 and I did customize the cart.
Eric.
Re: Checkout page timeout
Posted: Thu Jan 15, 2009 12:47 pm
by mazhar
Could you give a try to produce the problem here
http://demo.ablecommerce.com/ac7_stable/
Re: Checkout page timeout
Posted: Thu Jan 15, 2009 12:54 pm
by mazhar
I just test the ac7stable demo, its working fie not time out.
Re: Checkout page timeout
Posted: Thu Jan 15, 2009 1:57 pm
by elockard
I understand the ablecommerce demo site works but how can I resolve the problem I'm having? Should I overwrite all the files in ./checkout/?
Eric.