AbleCommerce Shopping Cart Software

Some questions regarding e-mail templates:
#1. When sending to vendor where is that defined (i.e. is that the website that I am or is that a vendor for a specific product or is that me because I am selling the product)?

#2. What is the difference between Payment Authorization Failed and Payment Capture Failed is one capture failed before it goes to processing and authorization failed after or is it the other way around? Also which would you send to customer and are there any pre-built templates for these.

#3. What is the difference between Order Shipped and Shipment Shipped?

#4. Also sort of the same as #2 what is difference between Payment Authorized and Payment Captured?

#5. On order notes which one of the templates should be sent to the customer? The one added by the customer or the one added by the merchant? Or both?

Thank you so much!

#1. When sending to vendor where is that defined (i.e. is that the website that I am or is that a vendor for a specific product or is that me because I am selling the product)?

This is the vendor Email notification template. Currently the AbleCommerce system sends this Email alert to all available vendors for the order. It is possible to send each vendor information about its own product instead of complete order. For this you have to send the Email manually.
viewtopic.php?f=42&t=8571

#2. What is the difference between Payment Authorization Failed and Payment Capture Failed is one capture failed before it goes to processing and authorization failed after or is it the other way around? Also which would you send to customer and are there any pre-built templates for these.

Authorization means you are authorized to charge the desired amount to the customer and caputre means actuly charging the customer the order amount. Authorization occurs first and then capture. So if authorization fails it will trigger authorization failed and if authorization succeeded but capture fails then it will trigger capture failed

#3. What is the difference between Order Shipped and Shipment Shipped?

Shipment shipped is triggered each time a shipment is shipped for an order, consider an order has two shipments and you ship them one by one. The order shipped is triggered when all shippable items for an order are shipped.

#4. Also sort of the same as #2 what is difference between Payment Authorized and Payment Captured?

As described for #2

#5. On order notes which one of the templates should be sent to the customer? The one added by the customer or the one added by the merchant? Or both?

If customer adds the notes then admin will be notified about that and if admin adds some note then customer will be notified.

Here are some useful links from documentation please read them
http://help.ablecommerce.com/mergedProj ... izenet.htm

http://help.ablecommerce.com/mergedProj ... plates.htm