discount sequence issue
Posted: Fri Jan 16, 2009 6:01 pm
Hi All,
This is a tricky one. The other day I got a telephone order. I put 2 items in the basket and proceed to checkout. The customer has two coupons. The first offers 10% off the order excluding item 1. The second offers $5 off item 1.
When I enter the first coupon (%) into the system, then the second coupon ($), it works fine. I can complete checkout.
When I enter the second coupon ($) into the system, then the first coupon (%), the first coupon fails the the message "The coupon code you've entered requires a minimum item quantity of 0." At this point I must clear the order and start over and remember to enter the coupons in the correct sequence.
I was unable to duplicate this error in the front end. It only occurs in the back end.
Anyone have a quick code fix?
Thanks,
Brian
This is a tricky one. The other day I got a telephone order. I put 2 items in the basket and proceed to checkout. The customer has two coupons. The first offers 10% off the order excluding item 1. The second offers $5 off item 1.
When I enter the first coupon (%) into the system, then the second coupon ($), it works fine. I can complete checkout.
When I enter the second coupon ($) into the system, then the first coupon (%), the first coupon fails the the message "The coupon code you've entered requires a minimum item quantity of 0." At this point I must clear the order and start over and remember to enter the coupons in the correct sequence.
I was unable to duplicate this error in the front end. It only occurs in the back end.
Anyone have a quick code fix?
Thanks,
Brian