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QuickBooks integration problem

Posted: Tue Jan 27, 2009 2:17 pm
by msalman
I am trying to integrate AbleCommerce 7 Web Connector for QuickBooks and currently having problems with it.
I configured the module according to the instructions in the manual and was able to pull data back from QuickBooks.
The problem is arising when I am are trying to post orders back from the e-commerce site to Quickbooks. The log file is showing the following error:
"<ClassQueryRs statusCode="1" statusSeverity="Info" statusMessage="A query request did not find a matching object in QuickBooks" />"
I am not sure what I am missing. May be I need to add some more information to QuickBooks before this module can actually work. Can anyone help me troubleshoot this problem?

Thanks,
Salman

Re: QuickBooks integration problem

Posted: Tue Jan 27, 2009 3:37 pm
by compunerdy
I would ask Joe for help first but it sounds like you dont have the accounts set up the same on both sides. Can you take a screen shot of your setup on AC7?

Re: QuickBooks integration problem

Posted: Tue Jan 27, 2009 4:13 pm
by AbleMods
He contacted me directly today and we've started a dialog. Should be no problem getting it going, he's got the first part of the transfer already working so the hard part is done.