Captcha broken

[WylieE]

Help!

We just rolled over to our new AbleCommerce website and things have been running very well so far. Big thanks to the AC community.

However, we've just encountered our first big problem. Anyone with admin access (requiring the Captcha login) cannot log in. Regular customers and sales reps can still log in. It looks like Captcha is broken. Has anyone else experienced this?

Help! We're locked out!


-Eric.

[WylieE]

We are also finding a large section of our inventory is no longer accessable. We know these sections were working earlier as we have already received orders from customers purchasing these parts.

Additionally, admin accounts could log in earlier today.

The only thing we can see that has changed is part of our Coldfusion install. Our old site uses Coldfusion and we had the company that handles our servers add a 404 redirect to IIS for broken Coldfusion queries.

[WylieE]

Found the problem. We had our server company set up a 404 redirect for our old Coldfusion centric pages. This was intercepting the db page calls somehow. Turned the redirect off and everything is working again.

[kastnerd]

You should use 301 errors not 404 if you want to keep your search engine listing high. I think ill use Helicon ISAPI_Rewrite 3 Lite when it comes time for me to switch.