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Omitting UPS shipping from PO Box addresses

Posted: Fri Feb 06, 2009 2:23 pm
by WylieE
Hi everyone,

I hate to post again (today) asking for help, but we're still ironing out bugs from the new website. Here's another issue we need to clean up:

- UPS does not deliver to post office boxes. Unfortunately, it is not uncommon for a customer to give us a PO box shipping address and then select UPS for shipping. We need to find a way to omit UPS shipping for PO box customers. The orders need to go USPS.

I don't see a way to look at the ship to address line through zones. Is there another alternative?

Re: Omitting UPS shipping from PO Box addresses

Posted: Fri Feb 06, 2009 2:52 pm
by compunerdy
It doesnt make sense that UPS provides rates to a PO box..I guess it doesnt check that part of the address. We have that happen as well.

Re: Omitting UPS shipping from PO Box addresses

Posted: Fri Feb 06, 2009 3:06 pm
by WylieE
compunerdy wrote:It doesnt make sense that UPS provides rates to a PO box..I guess it doesnt check that part of the address. We have that happen as well.
Correct. UPS checks city, state, zip.

Re: Omitting UPS shipping from PO Box addresses

Posted: Fri Feb 06, 2009 6:51 pm
by jmestep
In Able 5, we put code on the checkout page that didn't show UPS if the address contained all the combinations of PO Box we could think of. P.O. PO. PO Box, P.O. box, etc.