Product Removed Zero Inventory

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SamsSteins
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Product Removed Zero Inventory

Post by SamsSteins » Tue Feb 10, 2009 12:30 pm

Hello,

I apologize if this has been addressed, I did a quick search and did not spot anything. I have a product set to two pieces. A customer just ordered the last two, but it is still allowing orders. I do not have Allow Backorders checked. Is a product not removed until and order is finalized? If this is the case, is there something I can change to have products removed as soon as the order is placed? Otherwise for low quantity remaining items I may have problems.

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mazhar
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Re: Product Removed Zero Inventory

Post by mazhar » Tue Feb 10, 2009 12:37 pm

Quantity is updated upon shipping.

SamsSteins
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Re: Product Removed Zero Inventory

Post by SamsSteins » Tue Feb 10, 2009 12:46 pm

This poses quite a problem, because as soon as their card is authorized it is their merchandise, in my mind, whether is has been shipped or not. I could get several more orders for this item between now and the time it is shipped. I am not great with all this stuff, I am just a merchant, but is there anything I can edit that would remove the item as soon as the order is submitted and issued and order number.

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nickc
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Re: Product Removed Zero Inventory

Post by nickc » Tue Feb 10, 2009 2:21 pm

See Configure >> Order Statuses in Admin.
You can choose when to de-stock; we do the same - de-stock on Order submitted and re-stock if the Order gets cancelled later.

SamsSteins
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Re: Product Removed Zero Inventory

Post by SamsSteins » Tue Feb 10, 2009 7:13 pm

Thank You!!!

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