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Reordering Products with Kits
Posted: Tue Feb 17, 2009 10:24 am
by wave_werks
There is another post about this topic but it has gone unanswered lately and originally dates back to April of 2008.
viewtopic.php?f=42&t=7087
Can one of the moderators or developers of AC7 please give me/us an update? We desperately need for all of the products on our website to display the reorder button in the user's account page. Even if the kit is not brought back into the cart we are fine with that. We are selling items that have customer supplied artwork and audio files (media printing and cd duplication) that should be able to be reordered without having to force the customer to upload their artwork and audio again. What we need is for the customer to be able to click the reorder button and have the product added to either the cart or go directly to the checkout page.
Also, there should be a reference of the original order number in the new order so that we know what files from the original order are to be associated with the new order. We catalog all of our archived files by order number so it is the easiest reference for all concerned.
Please help.
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 11:09 am
by mazhar
As already posted by Sohaib in previous thread, current implementations for kits doesn't allow to have re-order operation available for order that contains kits. That's why we simply disabled or hide the re-order button for those orders. If you insist to make it visible even it will not work for kitted products then you can edit ConLib/RepeatOrderDialog.ascx.cs file and locate this code
Code: Select all
if ((product != null) && (product.Visibility != CommerceBuilder.Catalog.CatalogVisibility.Private) && (product.KitStatus != KitStatus.Master))
and change it as
Code: Select all
if ((product != null) && (product.Visibility != CommerceBuilder.Catalog.CatalogVisibility.Private) )
The re-order operation makes use of Reorder.ashx for reordering so have a look is as well.
In order to save the old order number into new order you have to make use of some place in db where you can store this info. For example you can make use of the ac_CustomFields table for this information. Here is a sample for the usage of ac_CustomFields.
viewtopic.php?f=42&t=8651
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 11:29 am
by wave_werks
Is this something that's being worked on so that it will be fixed in a future version?
To enable it in it's broken state would be pointless as it would make our customer shopping experience worse, not better. But, I'm sure you know that. Our goal is to make the buing experience as efficient and friendly as possible. A fix for this would be greatly appreciated by myself and I'm sure by many others as well.
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 12:10 pm
by calvis
Hi Jeff,
I really like the idea as well. Do you know if it is posted on the feature request forum?
viewforum.php?f=45
I know the developers comb though the feature request posts quite frequently. If it was posted there I would vote in favor of it.
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 12:19 pm
by mazhar
calvis wrote:Hi Jeff,
I really like the idea as well. Do you know if it is posted on the feature request forum?
viewforum.php?f=45
I know the developers comb though the feature request posts quite frequently. If it was posted there I would vote in favor of it.
second the idea
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 12:36 pm
by heinscott
Although I think it would be super hard to recreate an order with kits, I'm sure it would be possible to simulate something close by just adding the kit components one at a time to the cart, as though they were all their own separate items...
Although this may give you (on the backend) a completed order to make sense of, it may seem a bit confusing to the customer during the checkout process.
Short of that, not sure what to tell you.
Scott
Re: Reordering Products with Kits
Posted: Tue Feb 17, 2009 12:42 pm
by wave_werks
mazhar wrote:calvis wrote:Hi Jeff,
I really like the idea as well. Do you know if it is posted on the feature request forum?
viewforum.php?f=45
I know the developers comb though the feature request posts quite frequently. If it was posted there I would vote in favor of it.
second the idea
As suggested...
An official feature request has been posted in the Feature Request forum.
viewtopic.php?f=45&t=9792&start=0
Please cast your votes today and let your voice be heard!!!
