Payment Status

Store UI, layout, design, look and feel; Discussion on the customer facing pages of your online store. Cascading Style Sheets, Themes, Scriptlets, NVelocity and the components in the ConLib directory.
Post Reply
Ashley
Ensign (ENS)
Ensign (ENS)
Posts: 2
Joined: Tue Dec 21, 2010 4:15 pm

Payment Status

Post by Ashley » Tue Jan 25, 2011 12:31 pm

We only authorize payments with able commerce and later charge them in Stone Edge.

As a result when customers log in to see their order status under payments it always shows "pending". I have talked to Stone Edge and there is no way to edit this with stone edge once a credit card has been charged.

Does anyone know what controls this or where that could be edited to say "approved" instead of "pending"?

plugables
Captain (CAPT)
Captain (CAPT)
Posts: 276
Joined: Sat Aug 15, 2009 4:04 am
Contact:

Re: Payment Status

Post by plugables » Wed Jan 26, 2011 6:00 am

If Stone Edge is integrated with AbleCommerce then it should be part of the integration to make sure that when an order gets charged in Stone Edge it gets updated in AC.
Anyway as far as the order status message is concerned go to Configure -> Order Statuses and edit the display name of the corresponding order status.

Post Reply