Search- look up on back end failed

Store UI, layout, design, look and feel; Discussion on the customer facing pages of your online store. Cascading Style Sheets, Themes, Scriptlets, NVelocity and the components in the ConLib directory.
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bikeman91350
Ensign (ENS)
Ensign (ENS)
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Search- look up on back end failed

Post by bikeman91350 » Fri May 24, 2013 11:24 am

I've been imputing new products on our site with SKU's (same procedure as always) When I went back to do a search on the back end of our site by SKU/Keywords the product is not found. (This is only happening with the new item, old items are not affected.) However, on the store front I am able to find the item by name and SKU. Is there a setting I must have clicked to disabled the search function? How can I fix this issue so I can search for the products on the back end? Any help appreciated!! Thanks

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jmestep
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Re: Search- look up on back end failed

Post by jmestep » Mon May 27, 2013 6:21 am

If you are using Gold, try clicking the button in the admin to reindex. Depending on how you are importing the products, that might be necessary.
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx

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