AbleCommerce Shopping Cart Software

We have ran into a few cases where an order has to be adjusted from the back end. We are able to adjust the order however, Tax, and Shipping do NOT re-calculate. So if an item is removed from an order the customer still gets billed for the tax and shipping of the entire initial order.

Any fixes?

Thanks in advance.

You can either Recalculate the Tax/Shipping amount manually and edit the corresponding items to set new values for them or you can calculate the amount that you need to credit to the user and then from 'Edit Order Items' -> 'Add Other Item' Select Item Type as 'Credit', Enter a credit value say -10 and save.

Automatic re-calculation of shipping and taxes is currently not possible in merchant admin. It is a feature enhancement marked for future version of AC7.

Thank you

Does anybody know if this feature has been added to AC 7? When we add items to the order in AC 7, the system does NOT automatically calculate taxes (as it does on the front-end). We have configured tax codes and tax rules in one of our AC 7 carts. When normal customers checkout, these taxes are assessed correctly. But when we add items to orders in the admin screen, the taxes are not added automatically calculated.

Thanks for any insight here.

Not yet, you have to do the job manually.