Customers not finding Place to add coupon code.
Customers not finding Place to add coupon code.
This may sound dumb, but about a third of my customers can't find that box to apply the coupon code. I think it is fairly easy to find, but that does not chage the fact that I am updating 1/3 of the orders by hand. Has any one else had this problem. If so, has anyone found a solution?
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
Re: Customers not finding Place to add coupon code.
What about placing some animated gif or blinking text with information about coupon box location.
Re: Customers not finding Place to add coupon code.
One more thing the Coupon Code dialog is implemented as seperate user control so you just need to move a single line of code in OnPageCheckout control to change its location.
For example check the screen shot
Code: Select all
<uc:CouponDialog ID="CouponDialog2" runat="server" EnableViewState="false" />
Re: Customers not finding Place to add coupon code.
Good idea. I also changed to to just say "Coupon Code" and not "Coupon or Promotional Code" If they don't see it now, they must be blind.
David Jasiewicz
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
President
Trick Concepts - Metal Fab. Engineering and Product Design
http://www.trickconcepts.com-- If you are an ASP or PHP programmer or CSS web specialist I will gladly trade for graphic design, mechanical engineering or metal fabrication service! --
Re: Customers not finding Place to add coupon code.
Is it possible to enter coupon code before clicking Checkout now.
-
- Lieutenant Commander (LCDR)
- Posts: 91
- Joined: Mon Sep 22, 2008 8:37 pm
- Location: Northeast Ohio
- Contact:
Re: Customers not finding Place to add coupon code.
Yes. I just took the following code and added it to Basket.ascx above where the checkout button code was displayed.kastnerd wrote:Is it possible to enter coupon code before clicking Checkout now.
Code: Select all
<div style="text-align:right; margin-top:10px; margin-bottom:10px; margin-right:5px;">
<uc:CouponDialog ID="CouponDialog2" runat="server" EnableViewState="false" />
<br />
</div>
Code: Select all
<%@ Register Src="~/ConLib/CouponDialog.ascx" TagName="CouponDialog" TagPrefix="uc" %>
- Jeff
Wave Werks
Wave Werks
-
- Lieutenant Commander (LCDR)
- Posts: 91
- Joined: Mon Sep 22, 2008 8:37 pm
- Location: Northeast Ohio
- Contact:
Re: Customers not finding Place to add coupon code.
My new site is not live so I just did a test order with a valid coupon to verify that everything works as expected. No surprise... everything worked great! But, when I viewed the But, when I viewed the order confirmation that is emailed to both the customer and the merchant I noticed that the order total showed:
Subtotal: $65.00
Tax: $0.00
Shipping and Handling: $10.87
Discounts: $0.00
Total: $69.37
However, the coupon code that was used and the discount that was applied not represented on the receipt.
How can I add a line to the "Order Totals" section of the receipt to acknowledge and display the coupon code and the dollar amount it removes from the order so it looks like this:
Subtotal: $65.00
Tax: $0.00
Shipping and Handling: $10.87
Discounts: $0.00
Coupons: - $6.50
Total: $69.37
Is there also a way that the coupon code itself can be pulled and added to the order confirmation email? We work a lot from the invoices / order confirmations directly in our email and having this info displayed is crucial. Not to mention that it will clear up a lot of confusion for the customer when as they will now be able to see that the coupon has been removed and how much was removed.
Found another thread on the forum that had an update to a bug. Here it is in the event that anyone else needs it...
viewtopic.php?f=42&t=8461&hilit=order+c ... ion+coupon
Subtotal: $65.00
Tax: $0.00
Shipping and Handling: $10.87
Discounts: $0.00
Total: $69.37
However, the coupon code that was used and the discount that was applied not represented on the receipt.
How can I add a line to the "Order Totals" section of the receipt to acknowledge and display the coupon code and the dollar amount it removes from the order so it looks like this:
Subtotal: $65.00
Tax: $0.00
Shipping and Handling: $10.87
Discounts: $0.00
Coupons: - $6.50
Total: $69.37
Is there also a way that the coupon code itself can be pulled and added to the order confirmation email? We work a lot from the invoices / order confirmations directly in our email and having this info displayed is crucial. Not to mention that it will clear up a lot of confusion for the customer when as they will now be able to see that the coupon has been removed and how much was removed.
Found another thread on the forum that had an update to a bug. Here it is in the event that anyone else needs it...
viewtopic.php?f=42&t=8461&hilit=order+c ... ion+coupon
- Jeff
Wave Werks
Wave Werks
Re: Customers not finding Place to add coupon code.
I really like the ability to move the coupon code area from the onepagecheckout to the basket page.wave_werks wrote:Yes. I just took the following code and added it to Basket.ascx above where the checkout button code was displayed.kastnerd wrote:Is it possible to enter coupon code before clicking Checkout now.You will also want to add this code to the top of Basket.ascx where the other lines look the same. Simple add it as a new line among the others. I believe I added it as line 9.Code: Select all
<div style="text-align:right; margin-top:10px; margin-bottom:10px; margin-right:5px;"> <uc:CouponDialog ID="CouponDialog2" runat="server" EnableViewState="false" /> <br /> </div>
Hope this helps...Code: Select all
<%@ Register Src="~/ConLib/CouponDialog.ascx" TagName="CouponDialog" TagPrefix="uc" %>
Does anyone know how to make a Conlib from the code above so that the Conlib can be placed in the right sidebar on the Basket page?
It works when done as shown above but when I try to just add the code
<uc:CouponDialog ID="CouponDialog2" runat="server" EnableViewState="false" />
to the right sidebar it doesn't.
Perhaps the line
<%@ Register Src="~/ConLib/CouponDialog.ascx" TagName="CouponDialog" TagPrefix="uc" %>
needs to be added to a different file?
Thank you in advance!
AC 7.0.3 build 13937
- jmestep
- AbleCommerce Angel
- Posts: 8164
- Joined: Sun Feb 29, 2004 8:04 pm
- Location: Dayton, OH
- Contact:
Re: Customers not finding Place to add coupon code.
Try calling it this way on the sidebar:
[[ConLib:CouponDialog]]
[[ConLib:CouponDialog]]
Judy Estep
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Web Developer
jestep@web2market.com
http://www.web2market.com
708-653-3100 x209
New search report plugin for business intelligence:
http://www.web2market.com/Search-Report ... -P154.aspx
Re: Customers not finding Place to add coupon code.
Thanks so much Judy! That worked perfectly.
AC 7.0.3 build 13937