Hello All,
We are having an issue with our profit reports via a shipping promo code we created. We allow customers to use this promo code when shipping on their UPS/Fedex account. It takes 100% off shipping - creating an item that is negative.
The issue is when looking into reports it considers this a discount on the items. Not shipping. We noticed this yesterday on a very large order that had freight of $1300 dollars. The items had minimal markup, but the profit was showing WAY negative due the discount.
Hopefully we could get the ability to actually modify the shipping method cost instead of creating a discount.
How Shipping Discounts are Handled
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- Commodore (COMO)
- Posts: 433
- Joined: Wed May 28, 2008 9:42 am
- Location: Concord, NC
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Re: How Shipping Discounts are Handled
If using there own account why are they also using a promo code?