How Shipping Discounts are Handled

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How important is this enhancement to you?

It's a critical enhancement that I must have.
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It's an important enhancement but others are more critical.
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I'd like to have it but it's not that important.
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Total votes: 1
Robbie@FireFold
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How Shipping Discounts are Handled

Post by Robbie@FireFold » Tue Nov 04, 2008 6:52 am

Hello All,

We are having an issue with our profit reports via a shipping promo code we created. We allow customers to use this promo code when shipping on their UPS/Fedex account. It takes 100% off shipping - creating an item that is negative.

The issue is when looking into reports it considers this a discount on the items. Not shipping. We noticed this yesterday on a very large order that had freight of $1300 dollars. The items had minimal markup, but the profit was showing WAY negative due the discount.

Hopefully we could get the ability to actually modify the shipping method cost instead of creating a discount.
Robbie Hodge
General Manager
Robbie@FireFold.com
http://www.FireFold.com
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kastnerd
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Re: How Shipping Discounts are Handled

Post by kastnerd » Wed Nov 19, 2008 8:26 am

If using there own account why are they also using a promo code?
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