Shipping products to International customers outside the USA

This forum is for questions and issues arising from the use of AbleCommerce 7.0 outside the United States. International purchases of AbleCommerce 7.0 are way up. Thank you!
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gio50000
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Shipping products to International customers outside the USA

Post by gio50000 » Thu Mar 27, 2008 5:11 am

** I'm reposting this article because I accidentally posted in the "VAT tax not currently supported and UK processors." thread. ***

I am launching my first AC website next week so pardon my ignorance if the this questions doesn't makes sense. Any clarification on this topic is welcomed.

My client is currently experiencing issues shipping products with UPS to countries outside of the US. They must fill out tax ID forms on behalf of customers purchasing products from their existing site.

I welcome your comments from people with actual e-commerce stores shipping internationally.

Thanks,
Gio

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WylieE
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Post by WylieE » Thu Mar 27, 2008 8:49 am

If you're using UPS, contact them and get a copy of WorldShip. It is their shipping software. We use it in conjunction with our current systems and it will print the necessary documentation. You can manually enter the shipping information or you can export/import text files.

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Re: Shipping products to International customers outside the USA

Post by jdarby » Tue Dec 20, 2011 10:07 am

Wylie,

what are you doing in order to calculate duties and taxes for your customers, anything? I'm looking for a solution to display the full landed cost to the customer before they checkout.

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Re: Shipping products to International customers outside the USA

Post by WylieE » Tue Dec 20, 2011 11:41 am

We do not work out the customs/duties for our customers. Those are their responsibility. Sorry I don't have a better answer for you. Since customs change from country to country, you may need to find a specialist.
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Re: Shipping products to International customers outside the USA

Post by jmestep » Wed Dec 21, 2011 8:56 am

I think the UPS site might have that information kept up to date.
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Re: Shipping products to International customers outside the USA

Post by jdarby » Fri Dec 23, 2011 11:39 am

jmestep wrote:I think the UPS site might have that information kept up to date.
they do, but AbleCommerce doesn't really have a way to display it to a customer and add it to a product's cost based on the location it's being shipped to. I'm waiting to hear back from http://eshopworld.com/ to see what their product truly is and how it integrates. It seems like it's what I want but I fear it's going to cost more than it's going to be worth. We'll see.

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