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Download Selected Products gives error

Posted: Tue Jun 02, 2009 7:39 am
by dooleymort
When trying to download only products in one category, I get this error. I don't get it when downloading all products, just when I try to choose Select Categories (whether I include sub categories or not). I added a test product in that category, and want to see how to format the csv file for product import. For now I am just grabbing all of them.

The error is:
Authentication Failed. An unknown error occured while processing request. Exception Message: The text, ntext, or image data type cannot be selected as DISTINCT.
at CommerceBuilder.DataClient.Api.ACRequestHandler.ProcessRequest(String requestXml)
at ClientApiService.ProcessRequest(HttpContext context)

I am using Dataport version 7.0.2.1 and AbleCommerce 7.0.2 build 11659

Thank you.

Re: Download Selected Products gives error

Posted: Tue Jun 02, 2009 10:02 am
by Naveed
I think you are using SQL server 2000 database?

Re: Download Selected Products gives error

Posted: Tue Jun 02, 2009 11:36 am
by dooleymort
Yes. We are. Does the DataPort not support a SQL Server 2000 database?

Thank you,
Lila

Re: Download Selected Products gives error

Posted: Tue Jun 02, 2009 11:43 am
by Naveed
DataPort supports Sql Server 2000 database. But there may be some minor issues because it is not tested for SQL Server 2000 installs.

I have logged a new bug report regarding the issue you are facing. You can track the issue at:
http://bugs.ablecommerce.com/show_bug.cgi?id=8124

Re: Download Selected Products gives error

Posted: Wed Nov 04, 2009 12:39 pm
by mfreeze
Naveed,

We are also getting this error with the 7.03 dataport and a 7.03 site. The site was installed on SQL Server 2000 but recently migrated to a 2005 SQL server.

Here's the info from the About Able Commerce:

PLATFORM: ASP.NET
VERSION: 7.0.3
BUILD: 12458
MSSQL v2005
AC SCHEMA v2000

I checked the bug but it doesn't seem to have a resolution.