product csv import error

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bcc
Lieutenant, Jr. Grade (LT JG)
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product csv import error

Post by bcc » Wed Aug 19, 2009 12:30 am

I'm using AC7.0.3 beta dataport. I was able to import quite a bit product csv files but this one gave me "authentication error"
Some products in the file got uploaded but not all.
Any idea. Thanks!

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Naveed
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Re: product csv import error

Post by Naveed » Wed Aug 19, 2009 5:22 am

I am trying to figure out the issues with the CSV data in your provided file. It surely seems that there their are some syntax and encoding issues with the data causing this behavior.

I noticed that there is a un-recognized box symbol at the end of each line. This must be some line break character which is not supported by UTF-8 encoding. From the error details, I can say that there are some characters in in your data which are not valid in XML, the the XML document fails to load while import process.

The CSV editing tool you are using may cause this kind of encoding issues.

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