Cannot get products to import

[SecretSpin]

Creating a new store on a new server. Upgrading from SQL 2000 to SQL 2008. I don't have full access to the server with 2000 on it so I'm forced to use Dataport.

When I go to import products I receive this error:

Code: Select all

Method not found: 'CommerceBuilder.Products.ProductProductTemplateCollection CommerceBuilder.Products.Product.get_ProductProductTemplates()'.
ImportOrUpdate unsuccessful for Product
ProductId = 1
Name = Widget AB1
Error message: Method not found: 'CommerceBuilder.Products.ProductProductTemplateCollection CommerceBuilder.Products.Product.get_ProductProductTemplates()'.

   at CommerceBuilder.DataClient.Api.ObjectHandlers.ImportHandler.<ImportProducts>b__47(Object& acObject, Object schemaObject)
   at CommerceBuilder.DataClient.Api.ObjectHandlers.ImportHandler.ImportChildObjectsArray(Array schemaObjectsArray, Type acType, String objName, String idFieldName, String displayNamePropertyName, Object parentId, TryLoadExistingObject tryLoadExistingObject, TranslateObjectAssociatedIds translateObjectAssociatedIds, SaveACObject saveACObject, ImportObjectChildsAndAssociations importObjectChildsAndAssociations, String csvFields)

Base Exception: Method not found: 'CommerceBuilder.Products.ProductProductTemplateCollection CommerceBuilder.Products.Product.get_ProductProductTemplates()'.
   at CommerceBuilder.DataClient.Api.ObjectHandlers.ImportHandler.<ImportProducts>b__47(Object& acObject, Object schemaObject)
   at CommerceBuilder.DataClient.Api.ObjectHandlers.ImportHandler.ImportChildObjectsArray(Array schemaObjectsArray, Type acType, String objName, String idFieldName, String displayNamePropertyName, Object parentId, TryLoadExistingObject tryLoadExistingObject, TranslateObjectAssociatedIds translateObjectAssociatedIds, SaveACObject saveACObject, ImportObjectChildsAndAssociations importObjectChildsAndAssociations, String csvFields)

Method not found: 'CommerceBuilder.Products.ProductProductTemplateCollection CommerceBuilder.Products.Product.get_ProductProductTemplates()'.
ImportOrUpdate unsuccessful for Product

All products actually import, but go into the orphaned items section. What am I doing wrong/missing here?

Also I get errors anytime I try to import users.. Any hints/tips on that?

[mazhar]

Make sure that you updated your store with proper DataClient API. Better make us of Universal DataPort beta and upload proper version of DataClient API suitable for your AbleCommerce store.

[SecretSpin]

I am using 7.0.4 universal and everything is up to date..

[mazhar]

What is your store version, you can check this info under Help -> About AbleCommerce on merchant side.

[SecretSpin]

PLATFORM: ASP.NET
VERSION: 7.0.3
BUILD: 12458
MSSQL v2000
AC SCHEMA v2000

AbleMods.Feeds: 1.4.1.0
AjaxControlToolkit: 3.0.20229.20843
CommerceBuilder: 7.3.12912.0
CommerceBuilder.AbleCommerceTax: 7.3.12396.0
CommerceBuilder.AcTestProvider: 1.0.0.0
CommerceBuilder.AustraliaPost: 7.1.0.0
CommerceBuilder.AuthorizeNet: 7.0.9764.0
CommerceBuilder.BankOfCanada: 7.3.0.0
CommerceBuilder.CanadaPost: 7.0.0.0
CommerceBuilder.Configuration: 7.3.12065.0
CommerceBuilder.CyberSource: 7.0.9310.0
CommerceBuilder.Data: 7.3.12065.0
CommerceBuilder.DataClient.Api: 7.3.13133.0
CommerceBuilder.DataClient.Csv: 7.0.34.0
CommerceBuilder.DHLInternational: 7.2.11307.0
CommerceBuilder.ECB: 7.0.0.0
CommerceBuilder.FedEx: 7.0.9725.0
CommerceBuilder.GoogleCheckout: 7.0.10052.0
CommerceBuilder.InternetSecure: 7.0.9764.0
CommerceBuilder.LinkPoint: 7.0.9764.0
CommerceBuilder.Paradata: 7.0.9764.0
CommerceBuilder.PayFlowPro: 7.0.10061.0
CommerceBuilder.PayJunction: 7.2.11284.0
CommerceBuilder.PayPal: 7.3.12238.0
CommerceBuilder.Protx: 7.3.12327.0
CommerceBuilder.Services: 7.3.12065.0
CommerceBuilder.SkipJack: 7.0.9764.0
CommerceBuilder.UPS: 7.0.10041.0
CommerceBuilder.USPS: 7.0.9728.0
CommerceBuilder.Web: 7.3.12065.0
ComponentArt.Web.UI: 2008.2.1267.35
CyberSource.Base: 2.0.0.0
CyberSource.Clients: 5.0.2.0
CyberSource.Clients.XmlSerializers: 5.0.2.0
CyberSource.WSSecurity: 2.0.0.0
CybsWSSecurityIOP: 1.0.0.0
FredCK.FCKeditorV2: 2.5.2912.21007
ICSharpCode.SharpZipLib: 0.85.5.452
LinkPointTransaction: 1.0.1797.29766
log4net: 1.2.10.0
Microsoft.Practices.EnterpriseLibrary.Common: 2.0.0.0
Microsoft.Practices.EnterpriseLibrary.Data: 2.0.0.0
Microsoft.Practices.ObjectBuilder: 1.0.51205.0
Microsoft.Web.Preview: 1.2.61025.0
NVelocity: 7.2.0.0
PaygatewayNET: 3.0.0.0
paypal_base: 4.2.1.0
PFProCOMLib: 1.0.0.0
PFProdotNET: 0.0.0.0
Validators: 1.0.0.0
WebChart: 1.1.1.6
wwHoverPanel: 1.85.0.0

[mazhar]

I am still unable to reproduce it. Could you provide details about the products causing error. For example how many product templates you applied on it and any other info specific to this product.