Dataport Error Help

[tachia]

Hello,

Can anyone explain what the following error means and how to correct it: The error stated after the old server crashed and the site was moved to a new server.


There is an error in XML document (0, 0).
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(TextReader textReader)
at CommerceBuilder.DataClient.Api.EncodeHelper.Deserialize(String Xml, Type ThisType, Boolean defaultNull)
at CommerceBuilder.DataClient.Api.EncodeHelper.Deserialize(String Xml, Type ThisType)
at o.a()

Thanks in advance.

[Naveed]

There is an error in XML document

You getting this error while exporting/downloading data?

or importing back?

I think there is something wrong with your data files. Some invalid characters like in-correct line break characters can lead to this situation. I suggest use some good text editor and manually browse your data file and if you able to track any box symbols remove those from data.

[tachia]

The error occurs when I try to download the XML data to a file on my PC.

Thanks.